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Developer Tools · head to head

Blacksmith vs Productboard

Blacksmith logo

Blacksmith

Developer Tools

2x faster GitHub Actions with 60% cost savings

From
Free
Free plan
Yes
Full reviewWebsite
Productboard logo

Productboard

Technology

Product management system that helps you understand what customers need

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Blacksmith per-minute pricing model requires estimating usage to predict costs; Productboard per-maker pricing escalates quickly for larger product organizations
  • They diverge on capability: Blacksmith covers Bare metal runners, Productboard covers Customer insights portal.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Blacksmith and Productboard actually diverge.

Attributes where Blacksmith and Productboard differ
AttributeBlacksmithProductboard
PlatformsGitHub Actions, Linux, Windows, macOSWeb, Mobile, API
CategoryDeveloper ToolsTechnology
FoundedUnknown2014

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blacksmith

  • Bare metal runners
  • Multiple OS support
  • ARM support
  • Docker layer caching
  • Sticky disks
  • GitHub Actions observability
  • Free tier
  • Static IPs

Only in Productboard

  • Customer insights portal
  • Feature prioritization
  • Dynamic roadmaps
  • User feedback management
  • Product hierarchy
  • Custom scoring
  • Release planning
  • Stakeholder alignment

What people use each for

The jobs each tool is most often brought in to do.

Blacksmith

  • Replacing GitHub Actions runners with faster, cheaper infrastructurenot Productboard
  • Accelerating CI build times for organizations with heavy CI loadnot Productboard
  • Reducing cloud spend on GitHub Actions by 60% or morenot Productboard
  • Supporting ARM architecture builds without GitHub runnersnot Productboard

Productboard

  • Product roadmappingnot Blacksmith
  • Feature prioritizationnot Blacksmith
  • Customer feedback managementnot Blacksmith
  • Stakeholder alignmentnot Blacksmith
  • Product strategynot Blacksmith

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blacksmith

  • Per-minute pricing model requires estimating usage to predict costs
  • macOS M4 pricing ($0.08/min) is significantly higher than GitHub Actions
  • Docker layer caching and sticky disks are paid add-ons at $0.50/GB/mo
  • Static IP add-on costs $100/IP/mo

Productboard

  • Per-maker pricing escalates quickly for larger product organizations
  • Connection to Jira often functions as one-way integration with limitations
  • Manual feedback collection processes are time-consuming and error-prone
  • Lacks strategic product management functions beyond feedback centralization

Pricing, plan by plan

Blacksmith

Free
  • Ubuntu x64$0.004/minute
    • 3,000 free minutes per month
    • 2x faster hardware
    • 4x faster cache downloads
  • Ubuntu ARM$0.0025/minute
    • 3,000 free minutes per month
    • 2x faster hardware
    • 4x faster cache downloads
  • Windows x64$0.008/minute
    • 3,000 free minutes per month
    • 2x faster hardware
    • 4x faster cache downloads
  • macOS M4$0.08/minute
    • 3,000 free minutes per month
    • 2x faster hardware
    • 4x faster cache downloads

Productboard

Free
  • StarterFree
    • 50 feedback notes
    • 1 Teamspace
    • 1 Objective
  • Spark$15/month
    • Feedback portal
    • Prioritization boards
    • Roadmap views

Which should you pick?

Choose Blacksmith if

  • You need bare metal runners.
  • You want to start without paying.
  • You work on GitHub Actions, Linux, Windows, macOS.
  • You also want multiple os support.
Blacksmith review

Choose Productboard if

  • You need customer insights portal.
  • You want to start without paying.
  • You work on Web, Mobile, API.
  • You also want feature prioritization.
Productboard review

Questions people ask

Is Blacksmith or Productboard better?
Neither clearly leads. Blacksmith starts at Free and Productboard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blacksmith or Productboard?
Blacksmith starts at Free and Productboard at Free.
Does Blacksmith or Productboard run on more platforms?
Blacksmith runs on GitHub Actions, Linux, Windows, macOS. Productboard runs on Web, Mobile, API.
Can I use Blacksmith for free?
Both have a free tier, so you can try either at no cost before committing.
What is Blacksmith best used for?
Blacksmith is most often used for replacing github actions runners with faster, cheaper infrastructure, accelerating ci build times for organizations with heavy ci load, reducing cloud spend on github actions by 60% or more, supporting arm architecture builds without github runners. Of those, replacing github actions runners with faster, cheaper infrastructure and accelerating ci build times for organizations with heavy ci load are not what Productboard is typically brought in for.
What can Blacksmith do that Productboard cannot?
Blacksmith covers Bare metal runners, Multiple OS support, ARM support, Docker layer caching. Productboard covers Customer insights portal, Feature prioritization, Dynamic roadmaps, User feedback management.

Answered from the vendors’ own pages

Blacksmith: How much do Blacksmith runners cost compared to GitHub Actions?

Blacksmith offers 60-75% cost savings depending on OS. Ubuntu x64 costs $0.004/min vs GitHub at $0.012/min. All plans include 3,000 free minutes monthly.

Source
Productboard: What is included in the Spark plan?

Productboard Spark at USD 15/maker/month (annual) or USD 19/maker/month (monthly) includes the feedback portal, prioritization boards, roadmap views, and AI features. Spark includes 250 AI credits per maker per month.

Source
Blacksmith: Can I use Docker layer caching with Blacksmith?

Yes, Docker layer caching is available as an add-on at $0.50/GB/mo. Managed Docker layer persistence is included with the base service.

Source
Productboard: Is there a free plan available?

Yes. Productboard offers a free Starter plan with 50 feedback notes, 1 Teamspace, 1 Objective, and 1 Product Portal.

Source
Blacksmith: What is the SLA for Enterprise plans?

Enterprise Blacksmith plans include a 99.9% SLA guarantee along with 24/7 priority support, dedicated Slack channels, white-glove onboarding, and CI optimization support.

Source
Productboard: How many AI credits do new users get?

New signups receive 150 free AI credits to trial AI features, plus the included 250 credits per maker per month on paid plans.

Source
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