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CRM & Sales · head to head

Bitrix24 vs Chanty

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Chanty logo

Chanty

Communication & Collaboration

Simple, easy to use, all-in-one team collaboration tool

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Chanty free plan caps at 5 team members

Where they differ

Only the attributes on which Bitrix24 and Chanty actually diverge.

Attributes where Bitrix24 and Chanty differ
AttributeBitrix24Chanty
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesCommunication & Collaboration
Founded2012Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Chanty

Nothing recorded that Bitrix24 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Chanty
  • Team chat, tasks and project management in one suitenot Chanty
  • Telephony and email integrated with customer recordsnot Chanty
  • Document storage and collaborationnot Chanty
  • Workflow automation and HR records on the higher tiersnot Chanty

Chanty

No use cases recorded yet. See the Chanty review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Chanty

  • Free plan caps at 5 team members
  • Enterprise tier publishes no price and requires contacting sales
  • Monthly billing costs roughly 33% more per seat than annual billing on the Business plan, based on the vendor's own comparison of monthly versus annual per-user rates

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Chanty

Free

No published plan breakdown. See the Chanty review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Chanty if

  • You want to start without paying.
Chanty review

Questions people ask

Is Bitrix24 or Chanty better?
Neither clearly leads. Bitrix24 starts at Free and Chanty at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Chanty?
Bitrix24 starts at Free and Chanty at Free.
Does Bitrix24 or Chanty run on more platforms?
Bitrix24 runs on Web, Ios, Android. Chanty runs on Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Chanty is typically brought in for.
What can Bitrix24 do that Chanty cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
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Related pages

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