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Cybersecurity · head to head

Authy vs DataGrail

Authy logo

Authy

Cybersecurity

Twilio's free authenticator app with encrypted cloud backup, mobile only since the desktop clients were withdrawn in 2024.

From
Free
Rated
-
Full reviewWebsite
DataGrail logo

DataGrail

Cybersecurity

Privacy platform that finds shadow data systems and automates data subject requests across them

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Authy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Authy there is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.; DataGrail no pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.
  • They diverge on capability: Authy covers Encrypted cloud backup, DataGrail covers Live data discovery.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Authy and DataGrail actually diverge.

Attributes where Authy and DataGrail differ
AttributeAuthyDataGrail
Starting priceFreeOn request
Pricing modelfreequote
Free tierYesNo
PlatformsWebWeb, API

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Authy

  • Encrypted cloud backup
  • Multi-device sync
  • Standard TOTP
  • Offline code generation
  • App lock
  • Multi-device toggle
  • Token organisation
  • Free with no account tier

Only in DataGrail

  • Live data discovery
  • Request automation
  • Audit trail
  • Consent management
  • Integration catalogue
  • Risk monitoring
  • Consumer request portal
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Authy

  • An individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phonenot DataGrail
  • A small team sharing access to a service account where the same tokens must be available on more than one handsetnot DataGrail
  • Replacing SMS-based codes with TOTP for someone who would abandon two-factor entirely if recovery were difficultnot DataGrail
  • Consolidating tokens scattered across several apps onto one device list with recognisable names and iconsnot DataGrail

DataGrail

  • A consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existednot Authy
  • A company processing hundreds of CCPA requests a month where manual fulfilment has become a full-time jobnot Authy
  • A privacy team leaving OneTrust because the platform tracked requests but staff still completed them by handnot Authy
  • An organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closednot Authy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Authy

  • There is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.
  • The Windows, macOS and Linux desktop applications were discontinued in 2024 and stopped working, so any workflow that depended on copying codes on a computer now requires a phone in hand, and users who held tokens only on a desktop client had to restore from backup or re-enrol.
  • The account is keyed to a phone number, so an attacker who takes over that number through a SIM swap can begin the device registration flow, and the only remaining control is the backup password that most users set once and cannot recall.
  • In 2024 an unauthenticated Twilio endpoint allowed attackers to confirm which numbers from a supplied list were registered Authy accounts, exposing around 33 million phone numbers, which disclosed no codes but handed phishers a validated list of people known to use two-factor authentication.
  • It is a free consumer application inside a company that has already retired the paid Authy developer API it once supported, so it carries no revenue of its own, and users should treat its continued existence as a business decision rather than a roadmap commitment.

DataGrail

  • No pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.
  • Automated fulfilment only works for systems with a supported connector, so homegrown applications and legacy databases still need manual handling, and those are usually where the awkward data lives.
  • Discovery works by observing integrations and traffic patterns, so genuinely isolated systems, offline data and files on employee machines remain invisible and outside the data map.
  • It is narrower than the enterprise privacy suites, lacking the assessment, third-party risk and wider GRC modules a large regulated organisation will also need, so it may be one of two platforms rather than the only one.
  • Deletion automation is irreversible and mistakes are unrecoverable, so teams need real confidence in identity verification before enabling it, and that caution often keeps deletion semi-manual for months after purchase.

Pricing, plan by plan

Authy

Free

No published plan breakdown. See the Authy review.

DataGrail

On request
  • DataGrail Platform$undefined/year
    • Data discovery and mapping
    • Data subject request automation
    • Consent management

Which should you pick?

Choose Authy if

  • You need encrypted cloud backup.
  • You want to start without paying.
  • You also want multi-device sync.
Authy review

Choose DataGrail if

  • You need live data discovery.
  • You work on Web, API.
  • You also want request automation.
DataGrail review

Questions people ask

Is Authy or DataGrail better?
Neither clearly leads. Authy starts at Free and DataGrail at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Authy or DataGrail?
Authy has a free tier; the other does not. Paid plans start at Free for Authy and On request for DataGrail.
Does Authy or DataGrail run on more platforms?
Authy runs on Web. DataGrail runs on Web, API.
Can I use Authy for free?
Yes. Authy has a free tier, so you can try it without paying. DataGrail starts at On request.
What is Authy best used for?
Authy is most often used for an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone, a small team sharing access to a service account where the same tokens must be available on more than one handset, replacing sms-based codes with totp for someone who would abandon two-factor entirely if recovery were difficult, consolidating tokens scattered across several apps onto one device list with recognisable names and icons. Of those, an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone and a small team sharing access to a service account where the same tokens must be available on more than one handset are not what DataGrail is typically brought in for.
What can Authy do that DataGrail cannot?
Authy covers Encrypted cloud backup, Multi-device sync, Standard TOTP, Offline code generation. DataGrail covers Live data discovery, Request automation, Audit trail, Consent management.

Answered from the vendors’ own pages

Authy: Is Authy still supported?

The mobile apps for iOS and Android are still available and functional. The desktop applications were withdrawn in 2024 and the Authy developer API has been retired in favour of Twilio Verify, so the surrounding product has been shrinking.

DataGrail: How is DataGrail different from OneTrust?

OneTrust orchestrates the workflow; DataGrail focuses on connecting to systems and completing the request, and benchmark data suggests it prices materially below OneTrust for comparable scope.

Authy: Can I export my tokens?

No. There is no export of the underlying secrets, by design. Migrating to another authenticator means going to each service, disabling two-factor authentication and setting it up again with the new app.

DataGrail: Does it find systems we do not know about?

Yes. Continuous discovery of unsanctioned tools processing personal data is its main technical claim.

Authy: What happened to the desktop app?

Twilio announced its discontinuation in March 2024 and the applications stopped working later that year. There is no replacement desktop client; the mobile apps are the product now.

DataGrail: What does it cost?

Not published. Pricing is quoted by request volume and connected systems, with multi-year commitments typically discounted.

Authy: Is multi-device sync safe to leave on?

It is the feature most worth understanding. Leaving new device registration enabled means anyone who controls your phone number can attempt to add a device. The usual advice is to turn the multi-device setting off once your devices are registered and turn it on only when you need to add one.

DataGrail: Does it cover consent as well as requests?

Yes, it includes consent management, though publishers needing certified advertising consent usually use a specialist CMP.

Authy: What if I lose my phone and forget the backup password?

The secrets are encrypted with that password and Twilio does not hold it, so they cannot be recovered. You would fall back to each individual service's account recovery process, which is exactly the situation the backup was meant to avoid.

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