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Cybersecurity · head to head

Authy vs OneTrust

Authy logo

Authy

Cybersecurity

Twilio's free authenticator app with encrypted cloud backup, mobile only since the desktop clients were withdrawn in 2024.

From
Free
Rated
-
Full reviewWebsite
OneTrust logo

OneTrust

Cybersecurity

Enterprise AI governance and data compliance platform.

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Authy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Authy there is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.; OneTrust complex usage-based pricing model with multiple meters (admin users, inventory size, daily visitors, data subjects) making total cost unpredictable
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Authy and OneTrust actually diverge.

Attributes where Authy and OneTrust differ
AttributeAuthyOneTrust
Starting priceFreeOn request
Pricing modelfreeusage-based
Free tierYesNo
PlatformsWebWeb, API, Cloud

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Authy

  • Encrypted cloud backup
  • Multi-device sync
  • Standard TOTP
  • Offline code generation
  • App lock
  • Multi-device toggle
  • Token organisation
  • Free with no account tier

Only in OneTrust

Nothing recorded that Authy does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Authy

  • An individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phonenot OneTrust
  • A small team sharing access to a service account where the same tokens must be available on more than one handsetnot OneTrust
  • Replacing SMS-based codes with TOTP for someone who would abandon two-factor entirely if recovery were difficultnot OneTrust
  • Consolidating tokens scattered across several apps onto one device list with recognisable names and iconsnot OneTrust

OneTrust

  • Fortune 500 enterprises managing multi-framework compliance (GDPR, SOC 2, EU AI Act, DORA, NIS2)not Authy
  • Organisations implementing responsible AI governance and monitoring AI systemsnot Authy
  • Companies with global data operations requiring consent and privacy automation at scalenot Authy
  • Enterprises managing complex vendor ecosystems with third-party risk assessmentnot Authy
  • Regulated industries (finance, healthcare, insurance) requiring continuous compliancenot Authy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Authy

  • There is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.
  • The Windows, macOS and Linux desktop applications were discontinued in 2024 and stopped working, so any workflow that depended on copying codes on a computer now requires a phone in hand, and users who held tokens only on a desktop client had to restore from backup or re-enrol.
  • The account is keyed to a phone number, so an attacker who takes over that number through a SIM swap can begin the device registration flow, and the only remaining control is the backup password that most users set once and cannot recall.
  • In 2024 an unauthenticated Twilio endpoint allowed attackers to confirm which numbers from a supplied list were registered Authy accounts, exposing around 33 million phone numbers, which disclosed no codes but handed phishers a validated list of people known to use two-factor authentication.
  • It is a free consumer application inside a company that has already retired the paid Authy developer API it once supported, so it carries no revenue of its own, and users should treat its continued existence as a business decision rather than a roadmap commitment.

OneTrust

  • Complex usage-based pricing model with multiple meters (admin users, inventory size, daily visitors, data subjects) making total cost unpredictable
  • No published pricing examples or per-unit costs; all pricing requires custom quotes
  • Each solution area uses different pricing metrics, requiring complex calculations for multi-solution purchases
  • Enterprise-only positioning (Fortune 500 focus) suggests premium pricing, discouraging mid-market or startup adoption
  • Platform complexity and multiple solution areas may result in significant implementation and ongoing costs not disclosed upfront

Pricing, plan by plan

Authy

Free

No published plan breakdown. See the Authy review.

OneTrust

On request
  • AI Governance$undefined/variable
    • Pricing by admin users and AI inventory size
    • AI compliance lifecycle management
    • Control enforcement and monitoring
  • Consent & Preferences$undefined/variable
    • CMP Base: priced by average daily visitors
    • CMP Suite: expanded privacy experiences
    • Universal Consent: metered by data subject profiles
  • Privacy Automation$undefined/variable
    • Priced by users and privacy asset inventory
    • Internal operations automation
    • Data subject request handling
  • Tech Risk & Compliance$undefined/variable
    • Governance and risk management across 50+ standards
    • Priced by admin users and asset inventory

Which should you pick?

Choose Authy if

  • You need encrypted cloud backup.
  • You want to start without paying.
  • You also want multi-device sync.
Authy review

Choose OneTrust if

  • You work on Web, API, Cloud.
OneTrust review

Questions people ask

Is Authy or OneTrust better?
Neither clearly leads. Authy starts at Free and OneTrust at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Authy or OneTrust?
Authy has a free tier; the other does not. Paid plans start at Free for Authy and On request for OneTrust.
Does Authy or OneTrust run on more platforms?
Authy runs on Web. OneTrust runs on Web, API, Cloud.
Can I use Authy for free?
Yes. Authy has a free tier, so you can try it without paying. OneTrust starts at On request.
What is Authy best used for?
Authy is most often used for an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone, a small team sharing access to a service account where the same tokens must be available on more than one handset, replacing sms-based codes with totp for someone who would abandon two-factor entirely if recovery were difficult, consolidating tokens scattered across several apps onto one device list with recognisable names and icons. Of those, an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone and a small team sharing access to a service account where the same tokens must be available on more than one handset are not what OneTrust is typically brought in for.
What can Authy do that OneTrust cannot?
Authy covers Encrypted cloud backup, Multi-device sync, Standard TOTP, Offline code generation.

Answered from the vendors’ own pages

Authy: Is Authy still supported?

The mobile apps for iOS and Android are still available and functional. The desktop applications were withdrawn in 2024 and the Authy developer API has been retired in favour of Twilio Verify, so the surrounding product has been shrinking.

OneTrust: How many case studies does OneTrust have?

OneTrust showcases 74+ customer case studies across multiple industries and regions, with examples from banking, insurance, hospitality and technology.

Source
Authy: Can I export my tokens?

No. There is no export of the underlying secrets, by design. Migrating to another authenticator means going to each service, disabling two-factor authentication and setting it up again with the new app.

OneTrust: What compliance standards does OneTrust support?

OneTrust covers tech risk and compliance across 50+ standards including GDPR, SOC 2, EU AI Act, DORA and NIS2.

Source
Authy: What happened to the desktop app?

Twilio announced its discontinuation in March 2024 and the applications stopped working later that year. There is no replacement desktop client; the mobile apps are the product now.

OneTrust: Does OneTrust automate data detection?

Yes. OneTrust automatically detects and classifies sensitive data across 200+ connectors, identifying where data lives and what regulatory requirements apply.

Source
Authy: Is multi-device sync safe to leave on?

It is the feature most worth understanding. Leaving new device registration enabled means anyone who controls your phone number can attempt to add a device. The usual advice is to turn the multi-device setting off once your devices are registered and turn it on only when you need to add one.

Authy: What if I lose my phone and forget the backup password?

The secrets are encrypted with that password and Twilio does not hold it, so they cannot be recovered. You would fall back to each individual service's account recovery process, which is exactly the situation the backup was meant to avoid.

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