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Healthcare · head to head

athenaOne vs Instinct Science

athenaOne logo

athenaOne

Healthcare

Unified cloud platform combining EHR, practice management, and patient engagement

From
$250/month
Rated
-
Instinct Science logo

Instinct Science

Veterinary

Veterinary EMR built for emergency and specialty hospitals, plus Plumbs drug reference

From
On request
Rated
-

The short version

  • Each has a real cost: athenaOne no published pricing on homepage, pricing available through request for demo only; Instinct Science no pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • They diverge on capability: athenaOne covers Electronic Health Records, Instinct Science covers Instinct Treatment Plan.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which athenaOne and Instinct Science actually diverge.

Attributes where athenaOne and Instinct Science differ
AttributeathenaOneInstinct Science
Starting price$250/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, ApiWeb, iOS, Android
CategoryHealthcareVeterinary
Founded1997Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in athenaOne

  • Electronic Health Records
  • Practice Management
  • Patient Engagement
  • Care Coordination
  • Analytics
  • Mobile App
  • Telehealth
  • Labs

Only in Instinct Science

  • Instinct Treatment Plan
  • Charge capture from treatments
  • Instinct EMR
  • Primary care edition
  • Plumbs drug reference
  • ScribbleVet
  • Standards

What people use each for

The jobs each tool is most often brought in to do.

athenaOne

  • Patient Carenot Instinct Science
  • Medical Recordsnot Instinct Science
  • Practice Managementnot Instinct Science
  • Telehealthnot Instinct Science

Instinct Science

  • A twenty four hour emergency hospital where treatments are ordered on a sheet and currently reconciled to invoices by hand at dischargenot athenaOne
  • A specialty referral centre running multiple services on one hospitalised patient that needs a shared, current treatment plan across shiftsnot athenaOne
  • A hospital losing measurable revenue to missed charge capture on inpatient treatments and fluidsnot athenaOne
  • A practice that already relies on Plumbs for dosing and wants drug reference and interaction checking inside the record rather than in a separate tabnot athenaOne

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

athenaOne

  • No published pricing on homepage, pricing available through request for demo only
  • Healthcare EHR systems typically require enterprise-level contracts

Instinct Science

  • No pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • The design centres on inpatient treatment sheets, so an appointment driven general practice pays for strength in a workflow it barely uses and should evaluate the primary care edition on its own merits rather than the hospital reputation.
  • Retail, inventory and reminder marketing workflows are thinner than in long established general practice systems, so a practice with a significant shop or food business may need workarounds.
  • Plumbs and ScribbleVet are separately licensed even though the same company owns them, so the tidy single vendor story still arrives as more than one line on the invoice.
  • It is a smaller vendor than the corporate owned incumbents, which is an advantage on responsiveness and a risk on acquisition, and veterinary software has consolidated heavily in recent years.

Pricing, plan by plan

athenaOne

$250/month

No published plan breakdown. See the athenaOne review.

Instinct Science

On request
  • Instinct EMR$undefined/year
    • Quoted through a demo and sales process, nothing published
    • Priced by practice size and modules taken
    • Plumbs and ScribbleVet are separately licensed products from the same company

Which should you pick?

Choose athenaOne if

  • You need electronic health records.
  • You work on Web, Mobile, Api.
  • You also want practice management.

Choose Instinct Science if

  • You need instinct treatment plan.
  • You work on Web, iOS, Android.
  • You also want charge capture from treatments.

Questions people ask

Is athenaOne or Instinct Science better?
Neither clearly leads. athenaOne starts at $250/month and Instinct Science at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, athenaOne or Instinct Science?
athenaOne starts at $250/month and Instinct Science at On request.
Does athenaOne or Instinct Science run on more platforms?
athenaOne runs on Web, Mobile, Api. Instinct Science runs on Web, iOS, Android.
What is athenaOne best used for?
athenaOne is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Instinct Science is typically brought in for.
What can athenaOne do that Instinct Science cannot?
athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. Instinct Science covers Instinct Treatment Plan, Charge capture from treatments, Instinct EMR, Primary care edition.

Answered from the vendors’ own pages

athenaOne: What does athenaOne cost?

athenaOne does not publish pricing on their website. Organizations must contact their sales team or schedule a demo to receive a customized quote based on practice size, specialty, and required features.

Source
Instinct Science: Is Instinct only for emergency hospitals?

No, there is a primary care edition, but the product design and its main advantage come from inpatient treatment sheets and hospital workflows.

Instinct Science: Is pricing published?

No. Everything runs through a demo and a quote.

Instinct Science: Does it include Plumbs?

Instinct Science owns Plumbs, but it is licensed separately rather than bundled into the EMR by default.

Instinct Science: What is the main reason practices switch to it?

Charge capture. Treatments recorded on the digital treatment sheet become charges automatically, which recovers revenue that paper sheets lose.

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