Softwr

Software · head to head

Akiflow vs Customerly

Akiflow logo

Akiflow

Software

The ultimate time blocking platform

From
$19/month
Rated
-
Full reviewWebsite
Customerly logo

Customerly

Software

Customer service suite with live chat and automation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Customerly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Akiflow no native data export feature - tasks cannot be exported to CSV, JSON, or other standard formats; Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • They diverge on capability: Akiflow covers Universal inbox, Customerly covers Live chat.

Where they differ

Only the attributes on which Akiflow and Customerly actually diverge.

Attributes where Akiflow and Customerly differ
AttributeAkiflowCustomerly
Starting price$19/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, macOS, Windows, iOS, AndroidWeb, Ios, Android
Founded20202015

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akiflow

  • Universal inbox
  • Time blocking
  • Command bar
  • Drag-and-drop scheduling
  • Recurring tasks
  • Google Calendar
  • Outlook
  • Todoist

Only in Customerly

  • Live chat
  • Email marketing
  • Customer surveys
  • Help center
  • Automation
  • Video chat
  • WordPress
  • Shopify

Both cover

  • Slack
  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akiflow

  • Productivitynot Customerly
  • Collaborationnot Customerly
  • Task managementnot Customerly
  • Organizationnot Customerly

Customerly

  • Customer supportnot Akiflow
  • Lead generationnot Akiflow
  • Email marketingnot Akiflow
  • Customer feedbacknot Akiflow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akiflow

  • No native data export feature - tasks cannot be exported to CSV, JSON, or other standard formats
  • Mobile app integrations limited to 7 native apps compared to 30+ on desktop and web versions
  • Designed for individual users only with no team collaboration features or shared workspaces
  • No native project management capabilities to group related tasks or track project-level progress
  • Limited task-to-event conversion functionality restricting workflow flexibility

Customerly

  • Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • Limited to 11-50 employees according to company size metrics

Pricing, plan by plan

Akiflow

$19/month
  • Pro$34/month
    • Universal task inbox from 30+ apps
    • Time blocking with calendar integration
    • Aki AI assistant
  • Pro Annual$19/month
    • Universal task inbox from 30+ apps
    • Time blocking with calendar integration
    • Aki AI assistant

Customerly

Free
  • FreeFree
    • 2 teammates
    • Live chat
    • Basic surveys
  • Essential$9/month
    • Unlimited chat
    • Help center
    • Automation
  • Startup$29/month
    • Video chat
    • Funnels
    • Priority support
  • Pro$79/month
    • White label
    • Advanced analytics
    • API access

Which should you pick?

Choose Akiflow if

  • You need universal inbox.
  • You work on Web, macOS, Windows, iOS, Android.
  • You also want time blocking.
Akiflow review

Choose Customerly if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email marketing.
Customerly review

Questions people ask

Is Akiflow or Customerly better?
Neither clearly leads. Akiflow starts at $19/month and Customerly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akiflow or Customerly?
Customerly has a free tier; the other does not. Paid plans start at $19/month for Akiflow and Free for Customerly.
Does Akiflow or Customerly run on more platforms?
Akiflow runs on Web, macOS, Windows, iOS, Android. Customerly runs on Web, Ios, Android.
Can I use Customerly for free?
Yes. Customerly has a free tier, so you can try it without paying. Akiflow starts at $19/month.
What is Akiflow best used for?
Akiflow is most often used for productivity, collaboration, task management, organization. Of those, productivity and collaboration are not what Customerly is typically brought in for.
What can Akiflow do that Customerly cannot?
Akiflow covers Universal inbox, Time blocking, Command bar, Drag-and-drop scheduling. Customerly covers Live chat, Email marketing, Customer surveys, Help center. Both handle Slack, GDPR, Web support.

Answered from the vendors’ own pages

Akiflow: Does Akiflow offer a free trial?

Yes, Akiflow provides a 7-day free trial with full feature access and no credit card required initially, though credit card details are needed to start. You can extend the trial to 14 days by booking a 1:1 onboarding call with the team.

Source
Customerly: Where is Customerly's data stored?

All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.

Source
Akiflow: What apps does Akiflow integrate with?

Akiflow has native integrations with 18+ apps including Slack, Gmail, Notion, Asana, ClickUp, Zoom, Google Calendar, Trello, Todoist, Jira, GitHub, Microsoft Teams, and Outlook. It also connects with 9,000 additional apps through Zapier and IFTTT.

Source
Customerly: What messaging channels does Customerly support?

Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.

Source
Akiflow: Can I use Akiflow offline?

The desktop app for Mac and Windows supports offline mode, allowing you to work without an internet connection and automatically syncing all changes once you reconnect.

Source
Customerly: How much of customer support can Customerly automate?

Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.

Source
Akiflow: Does Akiflow support team collaboration?

No, Akiflow is designed exclusively for individual power users. There are no team plans, no enterprise tier, and no freemium option. Users can share availability with others via email links but cannot collaborate directly within the app.

Source
Akiflow: What devices can I use Akiflow on?

Akiflow is available on Web, Mac, Windows, iOS, and Android with real-time syncing across all platforms. Mobile apps provide task capture, schedule viewing, and Siri integration on iOS.

Source
Akiflow: How much does Akiflow cost?

Akiflow costs $34/month billed monthly or $19/month billed annually ($228/year). There is no free plan, only a 7-day trial. Students, researchers, and healthcare workers can apply for discounts.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Akiflow

More on Customerly

Keep looking

Other head to heads