Softwr

Software Development · head to head

Amp vs incident.io

A

Amp

Software Development

Amp is the frontier agent

From
$20/monthly
Rated
-
Full reviewWebsite
incident.io logo

incident.io

Logging

Software reliability platform with on-call management and agentic root cause analysis

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only incident.io has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amp minimum $20/month subscription cost with limited orb hours (750); incident.io free plan limited to single team and basic features

Where they differ

Only the attributes on which Amp and incident.io actually diverge.

Attributes where Amp and incident.io differ
AttributeAmpincident.io
Starting price$20/monthlyFree
Free tierNoYes
PlatformsWebWeb, Slack, Microsoft Teams
CategorySoftware DevelopmentLogging
FoundedUnknown2021

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amp

Nothing recorded that incident.io does not also cover.

Only in incident.io

  • Intelligent alert routing
  • Agentic root cause analysis
  • On-call scheduling
  • Slack and Teams integration
  • AI call transcription
  • Status pages
  • Workflow automation

What people use each for

The jobs each tool is most often brought in to do.

Amp

No use cases recorded yet. See the Amp review.

incident.io

  • Manage incident response workflows in Slacknot Amp
  • Automatically investigate root causes with AInot Amp
  • Maintain on-call schedules across teamsnot Amp
  • Track incident metrics and trendsnot Amp
  • Communicate status to customers automaticallynot Amp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amp

  • Minimum $20/month subscription cost with limited orb hours (750)
  • High-tier Gigawatt plan at $200/month required for ultra mode agents
  • Usage limits apply after included quotas are consumed each month
  • Each user limited to maximum of 2 simultaneous subscriptions

incident.io

  • Free plan limited to single team and basic features
  • Per-user pricing increases costs for larger teams
  • Agentic features may require additional integrations
  • Advanced features concentrated in higher price tiers

Pricing, plan by plan

Amp

$20/monthly
  • Megawatt$20/monthly
    • All product features
    • 750 hours of orbs
    • Use your ChatGPT subscription
  • Gigawatt$200/monthly
    • Everything in Megawatt plus: 1
    • 000 hours of xxlarge orbs
    • $200 included agent usage
  • Education Discount$10/monthly
    • For students and teachers: full access at $10/month (50% off Megawatt)
  • Unconstrained$undefined/usage
    • Pay for what you use at standard rates
    • all agent modes
    • API pricing for model tokens and orbs

incident.io

Free
  • BasicFree
    • Slack and Teams support
    • Single team on-call
    • Status pages
  • Pro$25/user-month
    • All Team features
    • Advanced insights
    • Custom dashboards
  • Enterprise$undefined/custom
    • All Pro features
    • Dedicated success manager
    • Advanced access controls

Which should you pick?

Choose Amp if

Nothing in the data separates Amp from incident.io on the points above - pick on price and on how each one feels to use.

Amp review

Choose incident.io if

  • You need intelligent alert routing.
  • You want to start without paying.
  • You work on Web, Slack, Microsoft Teams.
  • You also want agentic root cause analysis.
incident.io review

Questions people ask

Is Amp or incident.io better?
Neither clearly leads. Amp starts at $20/monthly and incident.io at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amp or incident.io?
incident.io has a free tier; the other does not. Paid plans start at $20/monthly for Amp and Free for incident.io.
Does Amp or incident.io run on more platforms?
Amp runs on Web. incident.io runs on Web, Slack, Microsoft Teams.
Can I use incident.io for free?
Yes. incident.io has a free tier, so you can try it without paying. Amp starts at $20/monthly.
What can Amp do that incident.io cannot?
incident.io covers Intelligent alert routing, Agentic root cause analysis, On-call scheduling, Slack and Teams integration.

Answered from the vendors’ own pages

Amp: How much does Amp cost per month?

Amp offers two main monthly plans: Megawatt at $20/month (750 hours of orbs) and Gigawatt at $200/month (1,000 hours of xxlarge orbs). Students and teachers get a 50% education discount ($10/month). Source: https://ampcode.com/pricing

Source
incident.io: What is included in the free incident.io plan?

The Basic free plan includes Slack and Teams support, single team on-call, status pages, and 1 custom field, ideal for getting started with incident management.

Source
Amp: What usage is included in Amp subscriptions?

At minimum, Amp subscriptions include agent usage equal to the subscription cost per month. Depending on usage patterns, you may receive additional usage beyond the base guarantee. Megawatt includes 750 orb hours and Gigawatt includes 1,000 hours of xxlarge orbs.

Source
incident.io: How much does on-call management cost?

On-call is an add-on costing $10/user/month for Team plan or $20/user/month for Pro plan, in addition to base incident management pricing.

Source
Amp: Can I use my own ChatGPT subscription with Amp?

Yes, Amp subscribers who link a ChatGPT subscription pay no per-token fees and can use as many tokens as their third-party subscription allows, making it ideal for users who already have ChatGPT access.

Source
incident.io: Can incident.io integrate with my existing tools?

incident.io natively integrates with Slack and Microsoft Teams for incident management workflows, with additional integrations available.

Source
incident.io: What SLA does incident.io offer?

Only the Enterprise plan includes a 99.99% SLA guarantee. Basic, Team, and Pro plans do not have published SLAs.

Source
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