Softwr

Aviation · head to head

Amadeus Altea vs Amadeus Selling Platform Connect

Amadeus Altea logo

Amadeus Altea

Aviation

Complete airline passenger service and reservation system

From
On request
Rated
-
Full reviewWebsite
Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amadeus Altea pricing is not published and is negotiated with airlines; Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • They diverge on capability: Amadeus Altea covers Reservation management, Amadeus Selling Platform Connect covers Graphical PNR management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Altea and Amadeus Selling Platform Connect actually diverge.

Attributes where Amadeus Altea and Amadeus Selling Platform Connect differ
AttributeAmadeus AlteaAmadeus Selling Platform Connect
Pricing modelusage-basedquote
PlatformsWeb, Windows, Ios, AndroidWeb
CategoryAviationTravel
Founded1987Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Altea

  • Reservation management
  • Inventory control
  • Departure control
  • Revenue management
  • Customer profiles
  • GDS systems
  • Payment gateways
  • Loyalty programs

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Altea

  • Passenger service system covering reservations, inventory and departure controlnot Amadeus Selling Platform Connect
  • Airline distribution and retailingnot Amadeus Selling Platform Connect
  • Check-in and boarding operationsnot Amadeus Selling Platform Connect
  • Fare and ancillary merchandising for full-service carriersnot Amadeus Selling Platform Connect

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot Amadeus Altea
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot Amadeus Altea
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot Amadeus Altea
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot Amadeus Altea

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Altea

  • Pricing is not published and is negotiated with airlines
  • Altea is aimed at full-service carriers; low-cost and hybrid airlines are pointed at Navitaire New Skies instead
  • Amadeus is steering new work toward Nevio, its cloud-native retailing suite, so Altea sits alongside a newer platform

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

Pricing, plan by plan

Amadeus Altea

On request
  • Altea PSSFree
    • Per-passenger pricing
    • Full PSS functionality
    • Global distribution

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

Which should you pick?

Choose Amadeus Altea if

  • You need reservation management.
  • You work on Web, Windows, Ios, Android.
  • You also want inventory control.
Amadeus Altea review

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.
Amadeus Selling Platform Connect review

Questions people ask

Is Amadeus Altea or Amadeus Selling Platform Connect better?
Neither clearly leads. Amadeus Altea starts at On request and Amadeus Selling Platform Connect at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Altea or Amadeus Selling Platform Connect?
Amadeus Altea starts at On request and Amadeus Selling Platform Connect at On request.
Does Amadeus Altea or Amadeus Selling Platform Connect run on more platforms?
Amadeus Altea runs on Web, Windows, Ios, Android. Amadeus Selling Platform Connect runs on Web.
What is Amadeus Altea best used for?
Amadeus Altea is most often used for passenger service system covering reservations, inventory and departure control, airline distribution and retailing, check-in and boarding operations, fare and ancillary merchandising for full-service carriers. Of those, passenger service system covering reservations, inventory and departure control and airline distribution and retailing are not what Amadeus Selling Platform Connect is typically brought in for.
What can Amadeus Altea do that Amadeus Selling Platform Connect cannot?
Amadeus Altea covers Reservation management, Inventory control, Departure control, Revenue management. Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content.

Answered from the vendors’ own pages

Amadeus Altea: Why is pricing not published for Amadeus Altea?

Amadeus Altea is an enterprise-grade passenger service system designed for airlines. Pricing is customized based on each airline's specific requirements, scale, and implementation needs rather than published publicly.

Source
Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

Amadeus Altea: How do I get pricing for Amadeus Altea?

Interested airlines must contact Amadeus sales directly to discuss their specific requirements and receive a customized quote for the Amadeus Altea system.

Source
Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

Amadeus Altea: What solutions does Amadeus offer for airlines besides Altea?

Amadeus offers multiple airline solutions including Amadeus Nevio (an AI-native retailing suite) and Navitaire New Skies (designed for low-cost carriers), in addition to Altea PSS for passenger service.

Source
Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

Share

Related pages

More on Amadeus Altea

More on Amadeus Selling Platform Connect

Keep looking

Other head to heads