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Healthcare · head to head

Allscripts Professional EHR vs Updox

Allscripts Professional EHR logo

Allscripts Professional EHR

Healthcare

On-premise EHR solution for physician practices and hospitals

From
On request
Rated
-
Full reviewWebsite
Updox logo

Updox

Healthcare

Healthcare communications platform for eFax, telehealth and patient reminders

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts Professional EHR allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Updox no specific dollar amounts listed on pricing page
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts Professional EHR and Updox actually diverge.

Attributes where Allscripts Professional EHR and Updox differ
AttributeAllscripts Professional EHRUpdox
PlatformsWeb, DesktopWeb
Founded1986Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts Professional EHR

  • Electronic Health Records
  • Clinical Documentation
  • Order Management
  • Laboratory Integration
  • Patient Management
  • Reporting and Analytics
  • HL7
  • FHIR

Only in Updox

Nothing recorded that Allscripts Professional EHR does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Allscripts Professional EHR

  • Patient Carenot Updox
  • Medical Recordsnot Updox
  • Practice Managementnot Updox
  • Telehealthnot Updox

Updox

  • Healthcare communication and patient engagementnot Allscripts Professional EHR
  • Medical practice fax, telehealth, and SMS messagingnot Allscripts Professional EHR
  • Charge capture and medical billing workflowsnot Allscripts Professional EHR
  • Multi-location healthcare systemsnot Allscripts Professional EHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts Professional EHR

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • The Veradigm site no longer names Professional EHR as a distinct product, which makes its current status hard to establish from the vendor

Updox

  • No specific dollar amounts listed on pricing page
  • Actual costs require contacting sales team or scheduling a demo
  • Standard and Enterprise tier limits shown but no pricing transparency

Pricing, plan by plan

Allscripts Professional EHR

On request

No published plan breakdown. See the Allscripts Professional EHR review.

Updox

On request

No published plan breakdown. See the Updox review.

Which should you pick?

Choose Allscripts Professional EHR if

  • You need electronic health records.
  • You work on Web, Desktop.
  • You also want clinical documentation.
Allscripts Professional EHR review

Choose Updox if

Nothing in the data separates Updox from Allscripts Professional EHR on the points above - pick on price and on how each one feels to use.

Updox review

Questions people ask

Is Allscripts Professional EHR or Updox better?
Neither clearly leads. Allscripts Professional EHR starts at On request and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts Professional EHR or Updox?
Allscripts Professional EHR starts at On request and Updox at On request.
Does Allscripts Professional EHR or Updox run on more platforms?
Allscripts Professional EHR runs on Web, Desktop. Updox runs on Web.
What is Allscripts Professional EHR best used for?
Allscripts Professional EHR is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Updox is typically brought in for.
What can Allscripts Professional EHR do that Updox cannot?
Allscripts Professional EHR covers Electronic Health Records, Clinical Documentation, Order Management, Laboratory Integration.

Answered from the vendors’ own pages

Allscripts Professional EHR: What is the cost of Allscripts Professional EHR?

Allscripts Professional EHR uses quote-based pricing. Organizations must contact the vendor directly to receive customized pricing based on their specific requirements and implementation needs.

Source
Updox: How much does Updox cost?

Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.

Source
Updox: What is Updox's pricing model?

Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.

Source
Updox: What limits are included in Updox's Standard tier?

Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.

Source
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