Softwr

Productivity · head to head

Akiflow vs Gladly

Akiflow logo

Akiflow

Productivity

The ultimate time blocking platform

From
$19/month
Rated
-
Full reviewWebsite
Gladly logo

Gladly

Customer Support

Radically personal customer service

From
$180/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akiflow no native data export feature - tasks cannot be exported to CSV, JSON, or other standard formats; Gladly no pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • They diverge on capability: Akiflow covers Universal inbox, Gladly covers Lifelong conversation.

Where they differ

Only the attributes on which Akiflow and Gladly actually diverge.

Attributes where Akiflow and Gladly differ
AttributeAkiflowGladly
Starting price$19/month$180/month
Pricing modelUnknownsubscription
PlatformsWeb, macOS, Windows, iOS, AndroidWeb, Ios, Android
CategoryProductivityCustomer Support
Founded20202014

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akiflow

  • Universal inbox
  • Time blocking
  • Command bar
  • Drag-and-drop scheduling
  • Recurring tasks
  • Google Calendar
  • Outlook
  • Todoist

Only in Gladly

  • Lifelong conversation
  • Omnichannel support
  • Customer timeline
  • Task management
  • Knowledge base
  • IVR
  • Shopify
  • Salesforce

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akiflow

  • Productivitynot Gladly
  • Collaborationnot Gladly
  • Task managementnot Gladly
  • Organizationnot Gladly

Gladly

  • Customer service built around a single customer record rather than ticketsnot Akiflow
  • Handling support conversations across voice, messaging and emailnot Akiflow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akiflow

  • No native data export feature - tasks cannot be exported to CSV, JSON, or other standard formats
  • Mobile app integrations limited to 7 native apps compared to 30+ on desktop and web versions
  • Designed for individual users only with no team collaboration features or shared workspaces
  • No native project management capabilities to group related tasks or track project-level progress
  • Limited task-to-event conversion functionality restricting workflow flexibility

Gladly

  • No pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • The pricing page presents outcome statistics in place of any cost information
  • Every route to a figure goes through a demo or sales conversation

Pricing, plan by plan

Akiflow

$19/month
  • Pro$34/month
    • Universal task inbox from 30+ apps
    • Time blocking with calendar integration
    • Aki AI assistant
  • Pro Annual$19/month
    • Universal task inbox from 30+ apps
    • Time blocking with calendar integration
    • Aki AI assistant

Gladly

$180/month
  • Hero$180/month
    • All channels
    • Customer timeline
    • Knowledge base
  • Superhero$210/month
    • Everything in Hero
    • Custom reporting
    • Advanced rules

Which should you pick?

Choose Akiflow if

  • You need universal inbox.
  • You work on Web, macOS, Windows, iOS, Android.
  • You also want time blocking.
Akiflow review

Choose Gladly if

  • You need lifelong conversation.
  • You work on Web, Ios, Android.
  • You also want omnichannel support.
Gladly review

Questions people ask

Is Akiflow or Gladly better?
Neither clearly leads. Akiflow starts at $19/month and Gladly at $180/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akiflow or Gladly?
Akiflow starts at $19/month and Gladly at $180/month.
Does Akiflow or Gladly run on more platforms?
Akiflow runs on Web, macOS, Windows, iOS, Android. Gladly runs on Web, Ios, Android.
What is Akiflow best used for?
Akiflow is most often used for productivity, collaboration, task management, organization. Of those, productivity and collaboration are not what Gladly is typically brought in for.
What can Akiflow do that Gladly cannot?
Akiflow covers Universal inbox, Time blocking, Command bar, Drag-and-drop scheduling. Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Both handle GDPR, Web support.

Answered from the vendors’ own pages

Akiflow: Does Akiflow offer a free trial?

Yes, Akiflow provides a 7-day free trial with full feature access and no credit card required initially, though credit card details are needed to start. You can extend the trial to 14 days by booking a 1:1 onboarding call with the team.

Source
Akiflow: What apps does Akiflow integrate with?

Akiflow has native integrations with 18+ apps including Slack, Gmail, Notion, Asana, ClickUp, Zoom, Google Calendar, Trello, Todoist, Jira, GitHub, Microsoft Teams, and Outlook. It also connects with 9,000 additional apps through Zapier and IFTTT.

Source
Akiflow: Can I use Akiflow offline?

The desktop app for Mac and Windows supports offline mode, allowing you to work without an internet connection and automatically syncing all changes once you reconnect.

Source
Akiflow: Does Akiflow support team collaboration?

No, Akiflow is designed exclusively for individual power users. There are no team plans, no enterprise tier, and no freemium option. Users can share availability with others via email links but cannot collaborate directly within the app.

Source
Akiflow: What devices can I use Akiflow on?

Akiflow is available on Web, Mac, Windows, iOS, and Android with real-time syncing across all platforms. Mobile apps provide task capture, schedule viewing, and Siri integration on iOS.

Source
Akiflow: How much does Akiflow cost?

Akiflow costs $34/month billed monthly or $19/month billed annually ($228/year). There is no free plan, only a 7-day trial. Students, researchers, and healthcare workers can apply for discounts.

Source
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