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Scheduling & Booking · head to head

Acuity Scheduling vs Flock

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Flock logo

Flock

Communication & Collaboration

Organized team communication platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Flock has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Flock the Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • They diverge on capability: Acuity Scheduling covers Online booking, Flock covers Team chat.

Where they differ

Only the attributes on which Acuity Scheduling and Flock actually diverge.

Attributes where Acuity Scheduling and Flock differ
AttributeAcuity SchedulingFlock
Starting price$16/monthFree
Free tierNoYes
PlatformsWebWeb, Windows, Macos, Ios, Android
CategoryScheduling & BookingCommunication & Collaboration
Founded20032014

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Flock

  • Team chat
  • Channels
  • Threads
  • File sharing
  • Polls
  • Integrations
  • Mobile apps
  • Slack

Both cover

  • Zapier
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Flock
  • HIPAA-compliant scheduling for healthcare practitionersnot Flock
  • Multi-location scheduling with multiple staff membersnot Flock
  • Membership, package sales, and gift certificate managementnot Flock

Flock

  • Team messaging with channels, direct messages and file sharingnot Acuity Scheduling
  • Running polls, to-dos and reminders inside a chat workspacenot Acuity Scheduling
  • Video conferencing and screen sharing for small teamsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Flock

  • The Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • Starter storage is 5 GB for the entire team, against 10 GB per member on Pro and 20 GB per member on Enterprise
  • Starter allows a single team admin and a single approved domain
  • Group video calls and screen sharing require the Pro plan; Starter is limited to 1-1 video calls
  • Group video calls are capped at 20 participants even on Enterprise
  • Single Sign-On and Active Directory sync are Enterprise only
  • Enterprise is quote only, with no published rate, and is positioned for organisations with 100 or more members
  • Unlimited auto-join and announcement channels require Enterprise; Starter and Pro get one of each

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Flock

Free
  • FreeFree
    • Unlimited chats
    • Channels
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Flock if

  • You need team chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want channels.
Flock review

Questions people ask

Is Acuity Scheduling or Flock better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Flock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Flock?
Flock has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Flock.
Does Acuity Scheduling or Flock run on more platforms?
Acuity Scheduling runs on Web. Flock runs on Web, Windows, Macos, Ios, Android.
Can I use Flock for free?
Yes. Flock has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Flock is typically brought in for.
What can Acuity Scheduling do that Flock cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Flock covers Team chat, Channels, Threads, File sharing. Both handle Zapier, SOC2.
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Related pages

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