Softwr

Scheduling & Booking · head to head

Acuity Scheduling vs MyTime

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
MyTime logo

MyTime

Beauty & Salon

Online booking and appointment scheduling platform

From
Free
Rated
-

The short version

  • Only MyTime has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; MyTime aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • They diverge on capability: Acuity Scheduling covers Appointment types, MyTime covers Appointment scheduling.

Where they differ

Only the attributes on which Acuity Scheduling and MyTime actually diverge.

Attributes where Acuity Scheduling and MyTime differ
AttributeAcuity SchedulingMyTime
Starting price$16/monthFree
Free tierNoYes
PlatformsWebWeb, Mobile-responsive
CategoryScheduling & BookingBeauty & Salon
Founded20032010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Appointment types
  • Calendar sync
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace
  • Zoom

Only in MyTime

  • Appointment scheduling
  • Client database
  • Email & SMS reminders
  • Custom branding
  • Marketing tools
  • Reporting
  • Facebook
  • Instagram

Both cover

  • Online booking
  • Payment processing
  • Google Calendar
  • Stripe
  • PCI DSS
  • SSL encryption

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot MyTime
  • HIPAA-compliant scheduling for healthcare practitionersnot MyTime
  • Multi-location scheduling with multiple staff membersnot MyTime
  • Membership, package sales, and gift certificate managementnot MyTime

MyTime

  • Appointment scheduling across multiple salon or spa locationsnot Acuity Scheduling
  • Point of sale and integrated payments at the counternot Acuity Scheduling
  • Staff scheduling and labour forecastingnot Acuity Scheduling
  • Email, SMS and push marketing to clientsnot Acuity Scheduling
  • Loyalty, referral and membership programmesnot Acuity Scheduling
  • Multi-location reporting for a franchise groupnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

MyTime

  • Aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • Pricing is not published

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

MyTime

Free
  • FreeFree
    • Online booking
    • Client management
    • Email reminders
  • Professional$39/month
    • Everything in Free
    • Custom branding
    • Marketing tools

Which should you pick?

Choose Acuity Scheduling if

  • You need appointment types.
  • You also want calendar sync.

Choose MyTime if

  • You need appointment scheduling.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want client database.

Questions people ask

Is Acuity Scheduling or MyTime better?
Neither clearly leads. Acuity Scheduling starts at $16/month and MyTime at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or MyTime?
MyTime has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for MyTime.
Does Acuity Scheduling or MyTime run on more platforms?
Acuity Scheduling runs on Web. MyTime runs on Web, Mobile-responsive.
Can I use MyTime for free?
Yes. MyTime has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what MyTime is typically brought in for.
What can Acuity Scheduling do that MyTime cannot?
Acuity Scheduling covers Appointment types, Calendar sync, Email reminders, Client self-scheduling. MyTime covers Appointment scheduling, Client database, Email & SMS reminders, Custom branding. Both handle Online booking, Payment processing, Google Calendar, Stripe.

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