Softwr

Scheduling & Booking · head to head

Acuity Scheduling vs Countly

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • They diverge on capability: Acuity Scheduling covers Online booking, Countly covers Event tracking.

Where they differ

Only the attributes on which Acuity Scheduling and Countly actually diverge.

Attributes where Acuity Scheduling and Countly differ
AttributeAcuity SchedulingCountly
Starting price$16/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWebWeb, Mobile, Api
CategoryScheduling & BookingMarketing & Analytics
Founded20032012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Countly
  • HIPAA-compliant scheduling for healthcare practitionersnot Countly
  • Multi-location scheduling with multiple staff membersnot Countly
  • Membership, package sales, and gift certificate managementnot Countly

Countly

  • Product analytics for mobile and web applicationsnot Acuity Scheduling
  • Self hosting analytics where data cannot leave the organisationnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Questions people ask

Is Acuity Scheduling or Countly better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Countly?
Countly has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Countly.
Does Acuity Scheduling or Countly run on more platforms?
Acuity Scheduling runs on Web. Countly runs on Web, Mobile, Api.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Countly is typically brought in for.
What can Acuity Scheduling do that Countly cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Acuity Scheduling

More on Countly

Keep looking

Other head to heads