PRTG Network Monitorvs
Icinga


Icinga: For open source infrastructure monitoring with paid support available separately rather than a mandatory sensor-priced licence

Infrastructure monitoring licensed by sensor count, not by device, which changes what a licence actually covers
As of 1 September 2026, PRTG Network Monitor's pricing is not published; the vendor quotes on request. An on-premises and cloud network, server and application monitoring tool from Paessler. Softwr lists it under Networking. PRTG Network Monitor is made by Paessler, available on Windows, Web, iOS, Android.
Overview
PRTG monitors network devices, servers, applications, virtual environments and cloud services using SNMP, WMI, packet sniffing, flow data and custom sensors, presenting results through dashboards, maps and alerting. It installs as a Windows-based on-premises server, a hosted cloud instance, or a hybrid combination of both, with the same monitoring engine underneath. The licensing mechanism buyers most often misjudge is that PRTG bills by sensor count, not device count, and a sensor is any single monitored metric, so a single switch monitored for CPU, memory, each port's traffic and its uptime can consume ten or more sensors on its own. Published tiers run from PRTG 500 ($200/month, paid annually, covering up to 500 sensors, roughly 50 devices at typical sensor density) up to PRTG 10000 ($1,642/month for up to 10,000 sensors), and different licence sizes cannot be combined on one server, so a buyer who underestimates sensor density per device will find they need to jump a full tier earlier than a device count alone would suggest. Buyers are IT teams at small to large organisations wanting broad infrastructure visibility, network, server and application, from a single tool rather than assembling separate monitoring products. The trade-off against an open source tool like Icinga or LibreNMS is a materially higher recurring cost in exchange for a more polished out-of-box UI and Paessler-provided support.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about PRTG Network Monitor.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


Icinga: For open source infrastructure monitoring with paid support available separately rather than a mandatory sensor-priced licence


LibreNMS: For a free, community-driven network monitoring alternative with optional third-party paid support


Auvik: For network monitoring priced by managed device rather than by individual sensor count
Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
PRTG 500
$200 /mo
PRTG 1000
$358 /mo
PRTG 2500
$742 /mo
PRTG 5000
$1,300 /mo
PRTG 10000
$1,642 /mo
Capabilities
Sensor-based monitoring
Each individually monitored metric (a port, a service, a disk) is one sensor, and licences are sized by total sensor count
Auto-discovery
Scans a network range and proposes devices and sensors to add automatically
Multiple monitoring technologies
SNMP, WMI, flow data (NetFlow/sFlow/jFlow), packet sniffing and custom scripts in one platform
Maps and dashboards
Visual network maps and customisable dashboards for NOC-style display
Cloud and hybrid deployment
Runs on-premises, as a hosted cloud instance, or a hybrid split between the two
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
Per sensor. Each individually monitored metric counts as one sensor, so a single device is typically several sensors.
No, Paessler states different license sizes cannot be combined on one PRTG installation.
Yes, PRTG offers a free tier limited to 100 sensors, which most production networks will exceed quickly.
Keep looking
Open source infrastructure monitoring, free at its core, with paid support and modules sold separately by Icinga GmbH
Free, community-driven network monitoring with commercial support sold by a third-party partner, not the project itself
Cloud-based network monitoring and management priced by managed device count, quote-only
Network monitoring for MSPs and IT teams priced per managed device or per collector, with published rates
Network observability platform built on flow and traffic data, sold on annual-only contracts starting around $24,000/year
Open source infrastructure and network monitoring with distributed proxies and templating
Internet and network path monitoring, owned by Cisco but still sold as a standalone product on its own annual contracts
Open source VPN protocol with a commercial Access Server product priced per simultaneous connection
Zero-trust mesh VPN built on WireGuard with identity-based access
Router and network operating system with a one-time perpetual licence rather than a recurring subscription
Effortlessly manage 100+ APs in the same way you manage an individual AP
Small, EPL-licensed MQTT broker that runs on hardware other brokers cannot
Per-second metrics collection with automatic dashboards and on-node anomaly detection
FreeBSD-based firewall and routing platform with weekly updates and a full configuration API
Software-defined mesh networking, free up to 10 devices and one network, then billed per device
AI-driven wireless and wired networking where a Wi-Fi Assurance subscription is a required, not optional, add-on
Internet and network path monitoring, owned by Cisco but still sold as a standalone product on its own annual contracts
Softwr does not host reviews and shows no star rating for PRTG Network Monitor, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
Open source infrastructure monitoring, free at its core, with paid support and modules sold separately by Icinga GmbH
Open source core, with paid repository, module and support subscriptions sold separatelyNetwork monitoring for MSPs and IT teams priced per managed device or per collector, with published rates
Per collector or per managed device per monthAI-driven wireless and wired networking where a Wi-Fi Assurance subscription is a required, not optional, add-on
quote, hardware plus required Wi-Fi Assurance subscriptionFree, community-driven network monitoring with commercial support sold by a third-party partner, not the project itself
Open source, no licence fee; commercial support sold by a third-party partnerInternet and digital experience monitoring, with a genuinely published entry price through its WebPageTest product line
Free tier plus published entry tiers, enterprise quote-onlyNetwork observability platform built on flow and traffic data, sold on annual-only contracts starting around $24,000/year
Annual contract only, per tierCloud-managed networking hardware where the licence is mandatory and the hardware stops passing traffic if it lapses
quote, hardware plus mandatory recurring licenceCloud-based network monitoring and management priced by managed device count, quote-only
quote, per managed device