Customer Success · pricing
Vitally pricing
No tier breakdown is published on the record we hold for Vitally. Below is what is on record, and how it compares with the customer success tools listed alongside it.
As of 30 August 2026, Vitally pricing is $299/month. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $299/month
- Model
- Not recorded
- Tiers
- -
- Free tier
- Not on record
What is on record
The Vitally catalogue entry carries a starting price of $299/month, but no tier breakdown. The category comparison below is still useful, and the Vitally review carries the full feature record.
What the product covers
The full Vitally feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Product analytics
- Health scores
- Task management
- Automation
- Customer hubs
Integrations
- Salesforce
- HubSpot
- Intercom
- Segment
Platform
- Web support
People bring Vitally in for customer success, product analytics, b2b saas. If that is not the job you are buying for, the alternatives to Vitally are worth a look before you commit to a tier.
How that compares in Customer Success
Across the 4 customer success tools in this directory that publish a starting price, the median entry point is $128.63/month. Vitally starts at $299/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Vitally (this page) | $299/month | - | - | |
| InMoment | On request | quote | - | vs Vitally |
| Product Fruits | $83.25/month | Per month by monthly active users | - | vs Vitally |
| UserGuiding | Free, then $174/month | Per month by monthly active users | - | vs Vitally |
| Bonjoro | Free, then $15/month | Per user per month | - | vs Vitally |
| Chameleon | $279/month | Per month by monthly tracked users | - | vs Vitally |
| EverAfter | On request | quote | - | vs Vitally |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Vitally badges page.
Before you pay for Vitally
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: not published on the record we hold. With no free tier on record, the cheapest way to answer the rest is to compare Vitally against the tools that do have one before committing.
Vitally runs on web, api, and is published by Vitally Inc. of New York, New York. The full record is on the Vitally review, and the rest of the category is under best customer success tools.
Vitally pricing questions
- How much does Vitally cost?
- Vitally starts at $299/month. No tier-by-tier breakdown is published on the record we hold.
- Does Vitally have a free plan?
- Not on the record we hold. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- Is Vitally expensive for a customer success tool?
- It starts above the middle of its category. Across the 4 customer success tools in this directory that publish a starting price, the median entry point is $128.63/month; Vitally starts at $299/month.
- Which customer success tools can I use without paying?
- 2 of the 8 customer success tools listed alongside Vitally have a free tier: UserGuiding, Bonjoro.
- What am I actually paying for with Vitally?
- The record lists 10 features across 3 areas: other, integrations, platform. In practice it is brought in for customer success, product analytics, b2b saas.
- Does Vitally charge per user?
- The record carries a price and a billing period, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Vitally prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Vitally against before paying?
- The closest customer success tools in this directory are InMoment, Product Fruits, UserGuiding, Bonjoro. Each has a side-by-side comparison with Vitally covering price, platforms and features.