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Scheduling & Booking · head to head

Square Appointments vs Webex by Cisco

Square Appointments logo

Square Appointments

Scheduling & Booking

Free scheduling for beauty businesses

From
Free
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication & Collaboration

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Square Appointments covers Online booking, Webex by Cisco covers Video and audio conferencing.

Where they differ

Only the attributes on which Square Appointments and Webex by Cisco actually diverge.

Attributes where Square Appointments and Webex by Cisco differ
AttributeSquare AppointmentsWebex by Cisco
PlatformsWeb, Ios, AndroidWeb, Windows, Macos, Linux, Ios, Android
CategoryScheduling & BookingCommunication & Collaboration
Founded20091984

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Square Appointments

  • Online booking
  • Client management
  • Point of sale
  • Payment processing
  • Automated reminders
  • Instagram booking
  • Google booking
  • Mobile app

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

What people use each for

The jobs each tool is most often brought in to do.

Square Appointments

  • Online appointment booking for salons, barbers and personal servicesnot Webex by Cisco
  • Taking card payments and deposits at the time of bookingnot Webex by Cisco
  • Managing staff calendars, waitlists and no-show policiesnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Square Appointments
  • Webinarsnot Square Appointments
  • Virtual eventsnot Square Appointments
  • Trainingnot Square Appointments
  • Enterprise communicationnot Square Appointments

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Square Appointments

  • The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • Cancellation policies, no-show fees and waitlists require the Plus plan
  • Resource management, service cost tracking and the future bookings report require the Premium plan
  • Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
  • Card processing fees are charged on top of the plan fee on every tier including the free one

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Square Appointments

Free
  • FreeFree
    • Unlimited appointments
    • Online booking
    • Client management
  • Plus$29/month
    • Everything in Free
    • Multiple staff calendars
    • No-show protection
  • Premium$69/month
    • Everything in Plus
    • Multi-location
    • Staff management

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Square Appointments if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want client management.
Square Appointments review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Square Appointments or Webex by Cisco better?
Neither clearly leads. Square Appointments starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Square Appointments or Webex by Cisco?
Square Appointments starts at Free and Webex by Cisco at Free.
Does Square Appointments or Webex by Cisco run on more platforms?
Square Appointments runs on Web, Ios, Android. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Square Appointments for free?
Both have a free tier, so you can try either at no cost before committing.
What is Square Appointments best used for?
Square Appointments is most often used for online appointment booking for salons, barbers and personal services, taking card payments and deposits at the time of booking, managing staff calendars, waitlists and no-show policies. Of those, online appointment booking for salons, barbers and personal services and taking card payments and deposits at the time of booking are not what Webex by Cisco is typically brought in for.
What can Square Appointments do that Webex by Cisco cannot?
Square Appointments covers Online booking, Client management, Point of sale, Payment processing. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback.
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