Utilities · head to head
Sedaru vs Truecaller
Sedaru
Utilities
Water utility asset management and field operations built on top of Esri ArcGIS
- From
- On request
- Rated
- -
Truecaller
Utilities
Caller ID and spam blocking app that identifies unknown numbers by crowdsourcing users' contact books
- From
- Free
- Rated
- -
The short version
- Only Truecaller has a free tier, so it costs nothing to try first.
- Each has a real cost: Sedaru the Esri dependency is absolute: an ArcGIS licence is a separate and substantial cost outside the Sedaru contract, and utilities without ArcGIS must buy into that platform before Sedaru is even usable.; Truecaller its caller ID database is built from other users uploading their contact books, which means a person's name and number can be listed without them ever installing or consenting to Truecaller directly.
- They diverge on capability: Sedaru covers Esri-native asset model, Truecaller covers Caller ID.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Sedaru and Truecaller actually diverge.
| Attribute | Sedaru | Truecaller |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | Free tier plus subscription |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android, Cloud | iOS, Android |
Identical on both: user rating (Not yet rated), category (Utilities).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Sedaru
- Esri-native asset model
- Field crew mobile
- Hydraulic model integration
- SCADA alarm context
- Capital planning
- Customer service linkage
Only in Truecaller
- Caller ID
- Spam blocking
- Call recording
- SMS spam filtering
- Truecaller for Business
- Premium profile controls
What people use each for
The jobs each tool is most often brought in to do.
Sedaru
- A water utility whose crews already work from ArcGIS maps and that wants work orders on the same map rather than in a separate CMMSnot Truecaller
- A wastewater authority prioritising collection system renewal by risk and condition rather than by age alonenot Truecaller
- Giving field crews offline access to network asset data and work history in areas with no mobile coveragenot Truecaller
- A utility trying to connect SCADA alarms to the physical assets and recent work that explain them, instead of reading alarms in isolationnot Truecaller
Truecaller
- Someone wanting to identify unknown numbers calling from delivery services, banks or scam operationsnot Sedaru
- A user who wants unknown-sender SMS automatically filtered out of the main inboxnot Sedaru
- A small business wanting its verified name and logo to show when it calls customersnot Sedaru
- A person who wants to check whether their own number is unexpectedly listed and request removalnot Sedaru
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Sedaru
- The Esri dependency is absolute: an ArcGIS licence is a separate and substantial cost outside the Sedaru contract, and utilities without ArcGIS must buy into that platform before Sedaru is even usable.
- Sedaru inherits GIS data quality, so a utility with an incomplete or stale geodatabase discovers the gaps in front of field crews rather than fixing them, and the data remediation project is not in the Sedaru quote.
- The North American water focus means limited relevance and limited implementation support outside that market, particularly for utilities operating under European or Australian regulatory reporting requirements.
- Nothing is published on price and the product is sold within a large corporate portfolio, so a small utility has little basis for judging whether the quoted subscription is competitive.
- It is a water and wastewater product; a municipality wanting one asset system across water, roads, parks and facilities will need a broader public works platform alongside it.
Truecaller
- Its caller ID database is built from other users uploading their contact books, which means a person's name and number can be listed without them ever installing or consenting to Truecaller directly.
- Removing a number requires actively finding and using the unlisting tool; it is opt-out, not opt-in, so most people never realise they need to do this.
- The free tier is ad-supported, and ads appear on the call screen itself, which some users find intrusive during otherwise mundane phone use.
- Call recording availability depends on local law and has been restricted or removed in some regions and OS versions, so it cannot be relied on everywhere.
- Regulatory and app-store scrutiny of the contact-upload model has led to restrictions or bans in some countries, so availability and feature set are not consistent globally.
Pricing, plan by plan
Sedaru
On request- Sedaru$undefined/year
- Subscription sized on utility scale and module selection
- Esri ArcGIS licence required and purchased separately from Esri
- Implementation and GIS data preparation quoted as services
Truecaller
Free- FreeFree
- Caller ID and spam blocking
- Ad-supported
- Limited profile privacy controls
- Premium$2.99/month
- Ad-free
- See who viewed your profile
- Priority spam list updates
Which should you pick?
Choose Sedaru if
- You need esri-native asset model.
- You work on Web, iOS, Android, Cloud.
- You also want field crew mobile.
Choose Truecaller if
- You need caller id.
- You want to start without paying.
- You work on iOS, Android.
- You also want spam blocking.
Questions people ask
- Is Sedaru or Truecaller better?
- Neither clearly leads. Sedaru starts at On request and Truecaller at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Sedaru or Truecaller?
- Truecaller has a free tier; the other does not. Paid plans start at On request for Sedaru and Free for Truecaller.
- Does Sedaru or Truecaller run on more platforms?
- Sedaru runs on Web, iOS, Android, Cloud. Truecaller runs on iOS, Android.
- Can I use Truecaller for free?
- Yes. Truecaller has a free tier, so you can try it without paying. Sedaru starts at On request.
- What is Sedaru best used for?
- Sedaru is most often used for a water utility whose crews already work from arcgis maps and that wants work orders on the same map rather than in a separate cmms, a wastewater authority prioritising collection system renewal by risk and condition rather than by age alone, giving field crews offline access to network asset data and work history in areas with no mobile coverage, a utility trying to connect scada alarms to the physical assets and recent work that explain them, instead of reading alarms in isolation. Of those, a water utility whose crews already work from arcgis maps and that wants work orders on the same map rather than in a separate cmms and a wastewater authority prioritising collection system renewal by risk and condition rather than by age alone are not what Truecaller is typically brought in for.
- What can Sedaru do that Truecaller cannot?
- Sedaru covers Esri-native asset model, Field crew mobile, Hydraulic model integration, SCADA alarm context. Truecaller covers Caller ID, Spam blocking, Call recording, SMS spam filtering.
Answered from the vendors’ own pages
Sedaru: Do I need Esri ArcGIS to use Sedaru?
Yes. Sedaru is built on the ArcGIS geodatabase and the Esri licence is a separate purchase from Esri, not part of the Sedaru subscription.
Truecaller: How does Truecaller know who is calling me from an unsaved number?
It matches the number against a database built largely from other users' uploaded contact lists, plus spam reports from its user base.
Sedaru: Who owns Sedaru?
Aquatic Informatics, which is part of Veralto, the water quality group spun out of Danaher in 2023.
Truecaller: Can I remove my number from Truecaller if I never installed it?
Yes, Truecaller provides an unlisting search and removal tool at truecaller.com/unlisting, though you must find and use it yourself.
Sedaru: Does Sedaru replace a CMMS?
For water network assets, largely yes. For plant equipment and facilities maintenance many utilities still run a separate CMMS.
Truecaller: Does Truecaller read my messages or call content?
Truecaller states it does not access call or message content, only caller ID and spam-reporting metadata.
Sedaru: Is pricing published?
No. Subscriptions are sized on the utility and quoted, with implementation and data preparation charged as services.
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