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Cybersecurity · head to head

IDnow vs Salient CompleteView

IDnow logo

IDnow

Cybersecurity

Identity verification and qualified electronic signature for regulated European markets

From
On request
Rated
-
Full reviewWebsite
Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.; Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • They diverge on capability: IDnow covers VideoIdent, Salient CompleteView covers One licence per camera.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which IDnow and Salient CompleteView actually diverge.

Attributes where IDnow and Salient CompleteView differ
AttributeIDnowSalient CompleteView
PlatformsWeb, iOS, Android, APIWindows, Web, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDnow

  • VideoIdent
  • AutoIdent
  • eSign
  • eID and NFC
  • Bank identification
  • EU data processing

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

What people use each for

The jobs each tool is most often brought in to do.

IDnow

  • A German bank opening regulated accounts where BaFin requires a recognised identification methodnot Salient CompleteView
  • An insurer needing a qualified electronic signature that will survive challenge in a European courtnot Salient CompleteView
  • A telecom operator meeting national SIM registration identity rules across several EU statesnot Salient CompleteView
  • A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot Salient CompleteView

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot IDnow
  • A hospital campus consolidating legacy recorders under one recording architecturenot IDnow
  • A city department needing first responder access to specific cameras during an incidentnot IDnow
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot IDnow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDnow

  • Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
  • The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
  • Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
  • Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

Pricing, plan by plan

IDnow

On request
  • IDnow Platform$undefined/year
    • Per-identification pricing that differs sharply between automated and agent-led methods
    • Annual volume commitment typically required
    • Qualified electronic signature licensed separately

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

Which should you pick?

Choose IDnow if

  • You need videoident.
  • You work on Web, iOS, Android, API.
  • You also want autoident.
IDnow review

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Questions people ask

Is IDnow or Salient CompleteView better?
Neither clearly leads. IDnow starts at On request and Salient CompleteView at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDnow or Salient CompleteView?
IDnow starts at On request and Salient CompleteView at On request.
Does IDnow or Salient CompleteView run on more platforms?
IDnow runs on Web, iOS, Android, API. Salient CompleteView runs on Windows, Web, iOS, Android.
What is IDnow best used for?
IDnow is most often used for a german bank opening regulated accounts where bafin requires a recognised identification method, an insurer needing a qualified electronic signature that will survive challenge in a european court, a telecom operator meeting national sim registration identity rules across several eu states, a lender wanting automated checks for low-risk applicants and video identification only for high-value cases. Of those, a german bank opening regulated accounts where bafin requires a recognised identification method and an insurer needing a qualified electronic signature that will survive challenge in a european court are not what Salient CompleteView is typically brought in for.
What can IDnow do that Salient CompleteView cannot?
IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC. Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture.

Answered from the vendors’ own pages

IDnow: Why choose it over a cheaper automated vendor?

Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.

Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

IDnow: Is the electronic signature included?

No. Qualified electronic signature under eIDAS is licensed separately from identity verification.

Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

IDnow: Where is the data processed?

In European data centres, which is a requirement rather than a preference for many of its regulated customers.

Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

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