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AI · head to head

Helicone vs PromptLayer

Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
PromptLayer logo

PromptLayer

AI

Collaboration platform for prompt management, evaluation, and observability

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; PromptLayer the free plan is capped at only 2,500 requests per month, quite limited for active production use.
  • They diverge on capability: Helicone covers Request dashboard and tracking, PromptLayer covers Visual prompt management.
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Helicone and PromptLayer actually diverge.

Attributes where Helicone and PromptLayer differ
AttributeHeliconePromptLayer

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (web, api), user rating (Not yet rated), category (AI).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in PromptLayer

  • Visual prompt management
  • Agent observability
  • Evaluations
  • Version control
  • Cost and latency monitoring
  • Agent workflow tracing

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot PromptLayer
  • Debugging multi-step agent sessionsnot PromptLayer
  • Managing and iterating on prompts across a teamnot PromptLayer
  • Routing requests across multiple LLM providersnot PromptLayer

PromptLayer

  • Versioning and deploying prompts without code redeploysnot Helicone
  • Running evaluations with human review before production releasenot Helicone
  • Tracing multi-step agent workflows for debuggingnot Helicone
  • Monitoring LLM cost and latency by featurenot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

PromptLayer

  • The free plan is capped at only 2,500 requests per month, quite limited for active production use.
  • The Team plan jumps to $500/month, a large step up from the $49/month Pro plan.
  • Overage transaction fees apply on top of subscription costs, which can make total spend less predictable.
  • Enterprise-grade features like HIPAA BAAs and custom deployment require contacting sales.

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

PromptLayer

Free
  • FreeFree
    • 5 users
    • 2,500 requests/month
    • 1 workspace
  • Pro$49/month
    • Unlimited playgrounds and workspaces
    • 150MB datasets
    • Pay-as-you-go overage at $0.003/transaction
  • Team$500/month
    • 25 users
    • 100k+ monthly requests
    • Webhooks
  • Enterprise$undefined/mo
    • Custom limits
    • Role-based access controls
    • HIPAA with BAA

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose PromptLayer if

  • You need visual prompt management.
  • You want to start without paying.
  • You work on web, api.
  • You also want agent observability.
PromptLayer review

Questions people ask

Is Helicone or PromptLayer better?
Neither clearly leads. Helicone starts at Free and PromptLayer at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or PromptLayer?
Helicone starts at Free and PromptLayer at Free.
Does Helicone or PromptLayer run on more platforms?
Both run on web, api, so platform support will not decide this one for you.
Can I use Helicone for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what PromptLayer is typically brought in for.
What can Helicone do that PromptLayer cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. PromptLayer covers Visual prompt management, Agent observability, Evaluations, Version control.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
PromptLayer: What does PromptLayer cost?

PromptLayer has a free plan, a Pro plan at $49/month, a Team plan at $500/month, and custom Enterprise pricing, with additional usage billed per transaction beyond plan limits.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
PromptLayer: Is there a free plan, and what are its limits?

The Free plan includes 5 users, 2,500 requests per month, 1 workspace, 250 monthly eval cell executions, and datasets up to 10MB.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
PromptLayer: How is usage metered beyond the plan limits?

Additional usage is charged per transaction for requests, agent runs, and evaluation cell runs, at $0.003/transaction on Pro and $0.002/transaction on Team.

Source
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