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Technology · head to head

PagerDuty vs TeamCity

PagerDuty logo

PagerDuty

Technology

Real-time operations for real-time business

From
$21/month
Rated
-
Full reviewWebsite
TeamCity logo

TeamCity

Software Development

JetBrains continuous integration and delivery server

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TeamCity has a free tier, so it costs nothing to try first.
  • Each has a real cost: PagerDuty aIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost; TeamCity detailed pricing requires visiting a calculator and isn't transparent on the main pricing page.
  • They diverge on capability: PagerDuty covers Incident response, TeamCity covers Build Chains.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which PagerDuty and TeamCity actually diverge.

Attributes where PagerDuty and TeamCity differ
AttributePagerDutyTeamCity
Starting price$21/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, Apiweb, windows, mac, linux, api
CategoryTechnologySoftware Development
Founded2009Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PagerDuty

  • Incident response
  • On-call management
  • Alert grouping
  • Escalation policies
  • Mobile incident management
  • Postmortems
  • Status pages
  • Event intelligence

Only in TeamCity

  • Build Chains
  • Parallel Test Execution
  • VCS Integration
  • Build History & Analytics
  • Docker & Kubernetes Support
  • Access Control

What people use each for

The jobs each tool is most often brought in to do.

PagerDuty

  • Incident managementnot TeamCity
  • On-call schedulingnot TeamCity
  • Real-time alertingnot TeamCity
  • Service reliabilitynot TeamCity
  • Digital operationsnot TeamCity

TeamCity

  • Running build and test pipelines for enterprise software teamsnot PagerDuty
  • Self-hosting CI/CD infrastructure behind a firewallnot PagerDuty
  • Coordinating multi-stage build chains with dependenciesnot PagerDuty
  • Scaling build capacity with additional agentsnot PagerDuty

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PagerDuty

  • AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
  • 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams

TeamCity

  • Detailed pricing requires visiting a calculator and isn't transparent on the main pricing page.
  • Self-hosted setup and agent management require more operational overhead than fully managed CI/CD services.
  • Additional build agents and users are priced incrementally, which can add up for larger teams.
  • The UI and configuration model have a steeper learning curve compared to YAML-first CI tools.

Pricing, plan by plan

PagerDuty

$21/month

No published plan breakdown. See the PagerDuty review.

TeamCity

Free
  • Free TierFree
    • Includes 3 build agents
    • 100 build configurations
    • On-premises or Cloud
  • TeamCity Cloud / On-Premises$undefined/month
    • Priced per additional build agent
    • Additional users on Cloud plans
    • Enterprise support options

Which should you pick?

Choose PagerDuty if

  • You need incident response.
  • You work on Web, Ios, Android, Api.
  • You also want on-call management.
PagerDuty review

Choose TeamCity if

  • You need build chains.
  • You want to start without paying.
  • You work on web, windows, mac, linux, api.
  • You also want parallel test execution.
TeamCity review

Questions people ask

Is PagerDuty or TeamCity better?
Neither clearly leads. PagerDuty starts at $21/month and TeamCity at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PagerDuty or TeamCity?
TeamCity has a free tier; the other does not. Paid plans start at $21/month for PagerDuty and Free for TeamCity.
Does PagerDuty or TeamCity run on more platforms?
PagerDuty runs on Web, Ios, Android, Api. TeamCity runs on web, windows, mac, linux, api.
Can I use TeamCity for free?
Yes. TeamCity has a free tier, so you can try it without paying. PagerDuty starts at $21/month.
What is PagerDuty best used for?
PagerDuty is most often used for incident management, on-call scheduling, real-time alerting, service reliability. Of those, incident management and on-call scheduling are not what TeamCity is typically brought in for.
What can PagerDuty do that TeamCity cannot?
PagerDuty covers Incident response, On-call management, Alert grouping, Escalation policies. TeamCity covers Build Chains, Parallel Test Execution, VCS Integration, Build History & Analytics.

Answered from the vendors’ own pages

PagerDuty: What is the minimum cost to use PagerDuty?

PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.

Source
TeamCity: How much does TeamCity cost?

TeamCity offers a free download option but specific pricing for commercial use is not detailed on the website. Customers must contact JetBrains for licensing and pricing information.

Source
PagerDuty: What integrations does PagerDuty support?

PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.

Source
TeamCity: Is TeamCity free to use?

TeamCity has a free option available for download, but full pricing and licensing details require contacting JetBrains directly.

Source
PagerDuty: How much does AIOps cost in PagerDuty?

AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.

Source
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