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Developer Tools · head to head

OpsLevel vs Zscaler Internet Access

OpsLevel logo

OpsLevel

Developer Tools

Internal developer portal that scores service ownership and production readiness

From
On request
Free plan
No
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OpsLevel opsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: OpsLevel covers Service catalogue, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which OpsLevel and Zscaler Internet Access actually diverge.

Attributes where OpsLevel and Zscaler Internet Access differ
AttributeOpsLevelZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWebWeb, Desktop, Mobile
CategoryDeveloper ToolsCybersecurity
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpsLevel

  • Service catalogue
  • Scorecards and rubric
  • Checks
  • Campaigns
  • Self-service actions
  • Slack and Teams integration
  • Catalogue auto-enrichment
  • Deployment on request

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

OpsLevel

  • A platform team that needs to prove every production service has a named owner and an on-call rota before an auditnot Zscaler Internet Access
  • Driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progressnot Zscaler Internet Access
  • Giving developers a paved road to create a new service from a template without waiting on the platform teamnot Zscaler Internet Access
  • An organisation where an incident took an hour to route because nobody could identify the owning teamnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot OpsLevel
  • Zero Trustnot OpsLevel
  • Web Securitynot OpsLevel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpsLevel

  • OpsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.
  • The Standard plan caps at 50 users, which is below the size at which service ownership becomes a real problem, so most genuine buyers land on Enterprise and its unpublished pricing.
  • Scores are only as honest as the metadata teams maintain; where ownership records go stale the rubric produces confident numbers about a catalogue that no longer reflects reality, and leadership acts on them.
  • It reports on quality rather than producing it, so it can generate friction between platform teams who set the rubric and product teams who see it as a scoreboard imposed on them without extra headcount to fix the findings.
  • As a hosted product it needs read access to source control, cloud accounts and observability tooling, which is a meaningful vendor review in regulated environments; on-premises exists but only on the Enterprise tier.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

OpsLevel

On request
  • Standard$undefined/year
    • Up to 50 users
    • Unlimited catalogued components
    • Scorecards, campaigns and the global rubric
  • Enterprise$undefined/year
    • Unlimited users
    • Custom integrations
    • Customisable dashboards

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose OpsLevel if

  • You need service catalogue.
  • You also want scorecards and rubric.
OpsLevel review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is OpsLevel or Zscaler Internet Access better?
Neither clearly leads. OpsLevel starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpsLevel or Zscaler Internet Access?
OpsLevel starts at On request and Zscaler Internet Access at $100/year.
Does OpsLevel or Zscaler Internet Access run on more platforms?
OpsLevel runs on Web. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is OpsLevel best used for?
OpsLevel is most often used for a platform team that needs to prove every production service has a named owner and an on-call rota before an audit, driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress, giving developers a paved road to create a new service from a template without waiting on the platform team, an organisation where an incident took an hour to route because nobody could identify the owning team. Of those, a platform team that needs to prove every production service has a named owner and an on-call rota before an audit and driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress are not what Zscaler Internet Access is typically brought in for.
What can OpsLevel do that Zscaler Internet Access cannot?
OpsLevel covers Service catalogue, Scorecards and rubric, Checks, Campaigns. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

OpsLevel: How much does OpsLevel cost?

It does not publish pricing. Billing is per developer using the portal, with volume discounts, and a quote requires a sales conversation.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
OpsLevel: How does it compare with Backstage?

Backstage has no licence fee but you staff a team to build and run it. OpsLevel is hosted with checks, campaigns and scorecards out of the box, and you pay per developer instead.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
OpsLevel: Does it require writing catalogue YAML by hand?

No. It auto-discovers and enriches entries from connected systems, though teams still curate ownership and metadata.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
OpsLevel: Can it run on premises?

Yes, but only on the Enterprise plan.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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