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Developer Tools · head to head

OpsLevel vs Sumsub

OpsLevel logo

OpsLevel

Developer Tools

Internal developer portal that scores service ownership and production readiness

From
On request
Free plan
No
Full reviewWebsite
Sumsub logo

Sumsub

Cybersecurity

Identity verification and AML screening priced per verification

From
$1.35/verification
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OpsLevel opsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.; Sumsub the published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • They diverge on capability: OpsLevel covers Service catalogue, Sumsub covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OpsLevel and Sumsub actually diverge.

Attributes where OpsLevel and Sumsub differ
AttributeOpsLevelSumsub
Starting priceOn request$1.35/verification
Pricing modelquotePer verification
PlatformsWebWeb, iOS, Android
CategoryDeveloper ToolsCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpsLevel

  • Service catalogue
  • Scorecards and rubric
  • Checks
  • Campaigns
  • Self-service actions
  • Slack and Teams integration
  • Catalogue auto-enrichment
  • Deployment on request

Only in Sumsub

  • Document verification
  • AML screening
  • KYB verification
  • No-code flow builder
  • Transaction monitoring
  • Travel Rule
  • Fraud and duplicate detection

What people use each for

The jobs each tool is most often brought in to do.

OpsLevel

  • A platform team that needs to prove every production service has a named owner and an on-call rota before an auditnot Sumsub
  • Driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progressnot Sumsub
  • Giving developers a paved road to create a new service from a template without waiting on the platform teamnot Sumsub
  • An organisation where an incident took an hour to route because nobody could identify the owning teamnot Sumsub

Sumsub

  • A crypto exchange needing KYC plus Travel Rule handling under one contractnot OpsLevel
  • A gambling operator entering several European markets and needing document coverage without a separate vendor per countrynot OpsLevel
  • A fintech that wants a published price it can model in a business case before speaking to a salespersonnot OpsLevel
  • A marketplace verifying both individual sellers and the companies behind them without buying two productsnot OpsLevel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpsLevel

  • OpsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.
  • The Standard plan caps at 50 users, which is below the size at which service ownership becomes a real problem, so most genuine buyers land on Enterprise and its unpublished pricing.
  • Scores are only as honest as the metadata teams maintain; where ownership records go stale the rubric produces confident numbers about a catalogue that no longer reflects reality, and leadership acts on them.
  • It reports on quality rather than producing it, so it can generate friction between platform teams who set the rubric and product teams who see it as a scoreboard imposed on them without extra headcount to fix the findings.
  • As a hosted product it needs read access to source control, cloud accounts and observability tooling, which is a meaningful vendor review in regulated environments; on-premises exists but only on the Enterprise tier.

Sumsub

  • The published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • You are billed per verification attempt in most configurations, meaning applicant drop-off and resubmissions cost money without producing a customer.
  • Pass rates and document support vary noticeably by country, and a market that works well in Europe can produce materially worse rejection rates in parts of Africa and South East Asia.
  • The AML screening tier bundles list coverage that large institutions would normally buy separately and tune, giving less control over match thresholds than a dedicated screening vendor.
  • The company originated in Russia before restructuring to a UK entity, and some financial institutions still raise that history in vendor risk review, which can slow or block procurement at conservative banks.

Pricing, plan by plan

OpsLevel

On request
  • Standard$undefined/year
    • Up to 50 users
    • Unlimited catalogued components
    • Scorecards, campaigns and the global rubric
  • Enterprise$undefined/year
    • Unlimited users
    • Custom integrations
    • Customisable dashboards

Sumsub

$1.35/verification
  • Basic$1.35/verification
    • 149 USD minimum monthly spend
    • Document verification and liveness
    • No-code flow builder
  • Compliance$1.85/verification
    • 299 USD minimum monthly spend
    • Everything in Basic
    • AML sanctions and PEP screening
  • Enterprise$undefined/year
    • Negotiated volume rate
    • Custom jurisdictions and languages
    • Dedicated support

Which should you pick?

Choose OpsLevel if

  • You need service catalogue.
  • You also want scorecards and rubric.
OpsLevel review

Choose Sumsub if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want aml screening.
Sumsub review

Questions people ask

Is OpsLevel or Sumsub better?
Neither clearly leads. OpsLevel starts at On request and Sumsub at $1.35/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpsLevel or Sumsub?
OpsLevel starts at On request and Sumsub at $1.35/verification.
Does OpsLevel or Sumsub run on more platforms?
OpsLevel runs on Web. Sumsub runs on Web, iOS, Android.
What is OpsLevel best used for?
OpsLevel is most often used for a platform team that needs to prove every production service has a named owner and an on-call rota before an audit, driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress, giving developers a paved road to create a new service from a template without waiting on the platform team, an organisation where an incident took an hour to route because nobody could identify the owning team. Of those, a platform team that needs to prove every production service has a named owner and an on-call rota before an audit and driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress are not what Sumsub is typically brought in for.
What can OpsLevel do that Sumsub cannot?
OpsLevel covers Service catalogue, Scorecards and rubric, Checks, Campaigns. Sumsub covers Document verification, AML screening, KYB verification, No-code flow builder.

Answered from the vendors’ own pages

OpsLevel: How much does OpsLevel cost?

It does not publish pricing. Billing is per developer using the portal, with volume discounts, and a quote requires a sales conversation.

Sumsub: What does a verification actually cost?

1.35 USD on Basic and 1.85 USD on Compliance, but with 149 and 299 USD monthly minimums respectively. Below roughly 110 or 160 checks a month you are paying the minimum, not the rate.

OpsLevel: How does it compare with Backstage?

Backstage has no licence fee but you staff a team to build and run it. OpsLevel is hosted with checks, campaigns and scorecards out of the box, and you pay per developer instead.

Sumsub: Do failed verifications get charged?

Attempts are generally billable, so a poor onboarding funnel raises your bill. Confirm the exact resubmission policy in your contract.

OpsLevel: Does it require writing catalogue YAML by hand?

No. It auto-discovers and enriches entries from connected systems, though teams still curate ownership and metadata.

Sumsub: Does it cover business verification?

Yes, KYB with company registry lookups and beneficial owner resolution is part of the platform rather than a separate product.

OpsLevel: Can it run on premises?

Yes, but only on the Enterprise plan.

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