Softwr

Government · head to head

NextRequest vs Ory

NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Visit NextRequestFull review
Ory logo

Ory

Cybersecurity

Open-source identity, authentication, and permissions infrastructure

From
Free
Free plan
Yes
Visit OryFull review

The short version

  • Ory has a free plan, then $64/mo; NextRequest starts at $300/mo.
  • Only NextRequest lists request Intake; only Ory lists authentication APIs.
  • Where NextRequest falls short: now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site.
  • Where Ory falls short: SAML SSO and multi-region deployments are reserved for the custom-priced Enterprise tier.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which NextRequest and Ory actually diverge.

Attributes where NextRequest and Ory differ
AttributeNextRequestOry
Starting price$300/monthFree
Pricing modelSubscriptionUsage-based
Free tierNoYes
PlatformsWebWeb, API
CategoryGovernmentCybersecurity

Not yet recorded: founded for Ory.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in Ory

  • Authentication APIs
  • Permissions engine
  • Machine-to-machine tokens
  • B2B organizations
  • SAML SSO
  • Multi-region deployments

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot Ory
  • Tracking request status and statutory deadlines centrallynot Ory
  • Redacting documents before release with RapidReviewnot Ory
  • Invoicing and collecting payment for records requestsnot Ory
  • Publishing a public-facing request portal for residentsnot Ory

Ory

  • Adding self-hosted or cloud identity to a new productnot NextRequest
  • Implementing fine-grained permission checksnot NextRequest
  • Supporting B2B organizations and multi-tenancynot NextRequest
  • Building machine-to-machine authentication for microservicesnot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Ory

  • Production and Growth plans are billed annually ($770/year and $9,350/year), which is a larger upfront commitment than monthly-only competitors
  • SAML SSO and multi-region deployments are reserved for the custom-priced Enterprise tier
  • Usage-based pricing across aDAU, M2M tokens, and permission checks makes cost estimation more complex than flat per-MAU billing

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/mo
    • Request Management
    • Document Redaction
    • Public Portal

Ory

Free
  • DeveloperFree
    • Community support
    • No production environments
  • Production$64/mo
    • $21 monthly credit included
    • 1 production environment
    • 3 staging environments
  • Growth$779/mo
    • $255 monthly credit included
    • 2 production environments
    • B2B organizations (max 3)

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose Ory if

  • You need authentication apis.
  • You want to start without paying.
  • You work on Web, API.
  • You also want permissions engine.
Ory review

Questions people ask

Is NextRequest or Ory better?
Neither clearly leads. NextRequest starts at $300/month and Ory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or Ory?
Ory has a free tier; the other does not. Paid plans start at $300/month for NextRequest and Free for Ory.
Does NextRequest or Ory run on more platforms?
NextRequest runs on Web. Ory runs on Web, API.
Can I use Ory for free?
Yes. Ory has a free tier, so you can try it without paying. NextRequest starts at $300/month.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what Ory is typically brought in for.
What can NextRequest do that Ory cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Ory covers Authentication APIs, Permissions engine, Machine-to-machine tokens, B2B organizations.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Ory: What does Ory cost?

Ory has a free Developer tier, a Production plan at $770/year including a $21 monthly credit, a Growth plan at $9,350/year including a $255 monthly credit, and custom Enterprise pricing.

Source
Ory: How is usage metered?

Beyond the included credit, Ory charges per average daily active user (aDAU), per machine-to-machine token, and per permission check, with lower per-unit rates on the Growth plan.

Source
Ory: What payment methods are supported?

Ory accepts credit cards (Visa, MasterCard, Amex) and bank transfer, processed via Stripe.

Source
Share

Related pages

More on NextRequest

More on Ory

Keep looking

Other head to heads