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Government · head to head

eCode360 vs NextRequest

eCode360 logo

eCode360

Government

Digital Municipal Codes

From
$175/month
Rated
-
Full reviewWebsite
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • They diverge on capability: eCode360 covers Online Code Publishing, NextRequest covers Request Intake.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which eCode360 and NextRequest actually diverge.

Attributes where eCode360 and NextRequest differ
AttributeeCode360NextRequest
Starting price$175/month$300/month
PlatformsWeb, Ios, AndroidWeb
Founded19602015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eCode360

  • Online Code Publishing
  • Zoning Map Integration
  • Advanced Search
  • Code Comparison
  • Mobile Responsive
  • ArcGIS
  • Zoning Software
  • Ios support

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Email
  • Payment Processors

Both cover

  • Document Systems
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

eCode360

  • Citizen Servicesnot NextRequest
  • Records Managementnot NextRequest
  • Public Safetynot NextRequest
  • Civic Engagementnot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot eCode360
  • Tracking request status and statutory deadlines centrallynot eCode360
  • Redacting documents before release with RapidReviewnot eCode360
  • Invoicing and collecting payment for records requestsnot eCode360
  • Publishing a public-facing request portal for residentsnot eCode360

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eCode360

  • eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

eCode360

$175/month
  • eCode360$175/month
    • Online Codes
    • Zoning Integration
    • Mobile Access

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose eCode360 if

  • You need online code publishing.
  • You work on Web, Ios, Android.
  • You also want zoning map integration.
eCode360 review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is eCode360 or NextRequest better?
Neither clearly leads. eCode360 starts at $175/month and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eCode360 or NextRequest?
eCode360 starts at $175/month and NextRequest at $300/month.
Does eCode360 or NextRequest run on more platforms?
eCode360 runs on Web, Ios, Android. NextRequest runs on Web.
What is eCode360 best used for?
eCode360 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NextRequest is typically brought in for.
What can eCode360 do that NextRequest cannot?
eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Both handle Document Systems, Web support.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

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