Government & Public Sector · head to head
NextRequest vs eCode360
NextRequest
Government & Public Sector
Public Records Request Management
- From
- $300/month
- Rated
- -
The short version
- Each has a real cost: NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site; eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- They diverge on capability: NextRequest covers Request Intake, eCode360 covers Online Code Publishing.
Where they differ
Only the attributes on which NextRequest and eCode360 actually diverge.
| Attribute | NextRequest | eCode360 |
|---|---|---|
| Starting price | $300/month | $175/month |
| Platforms | Web | Web, Ios, Android |
| Founded | 2015 | 1960 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in NextRequest
- Request Intake
- Workflow Management
- Document Redaction
- Public Portal
- Reporting
- Payment Processors
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Ios support
Both cover
- Document Systems
- Web support
What people use each for
The jobs each tool is most often brought in to do.
NextRequest
- Receiving and routing public records and FOIA requestsnot eCode360
- Tracking request status and statutory deadlines centrallynot eCode360
- Redacting documents before release with RapidReviewnot eCode360
- Invoicing and collecting payment for records requestsnot eCode360
- Publishing a public-facing request portal for residentsnot eCode360
eCode360
- Citizen Servicesnot NextRequest
- Records Managementnot NextRequest
- Public Safetynot NextRequest
- Civic Engagementnot NextRequest
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
NextRequest
- Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
- Pricing is not published
- Aimed at government agencies, so it is not a general purpose request or ticketing tool
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
Pricing, plan by plan
NextRequest
$300/month- Standard$300/month
- Request Management
- Document Redaction
- Public Portal
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
Which should you pick?
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Questions people ask
- Is NextRequest or eCode360 better?
- Neither clearly leads. NextRequest starts at $300/month and eCode360 at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, NextRequest or eCode360?
- NextRequest starts at $300/month and eCode360 at $175/month.
- Does NextRequest or eCode360 run on more platforms?
- NextRequest runs on Web. eCode360 runs on Web, Ios, Android.
- What is NextRequest best used for?
- NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what eCode360 is typically brought in for.
- What can NextRequest do that eCode360 cannot?
- NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Both handle Document Systems, Web support.