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Automation Integration · head to head

n8n vs Richpanel

n8n logo

n8n

Automation Integration

The fair-code workflow automation tool

From
Free
Rated
-
Full reviewWebsite
Richpanel logo

Richpanel

Customer Support

AI-native helpdesk for e-commerce customer support

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Only n8n has a free tier, so it costs nothing to try first.
  • Each has a real cost: n8n starter tier limited to 1 project and 5 concurrent executions; Richpanel primarily focused on e-commerce, not ideal for other industries
  • They diverge on capability: n8n covers Workflow automation, Richpanel covers AI-native agent.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which n8n and Richpanel actually diverge.

Attributes where n8n and Richpanel differ
Attributen8nRichpanel
Starting priceFree$99/month
Pricing modelsubscriptionPer-seat plus per-conversation for AI agents
Free tierYesNo
PlatformsWeb, Docker, Self-hostedWeb, Mobile, API
CategoryAutomation IntegrationCustomer Support
Founded20192020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in n8n

  • Workflow automation
  • Visual editor
  • Conditional execution
  • Looping
  • Error handling
  • Scheduling
  • Webhooks
  • REST API

Only in Richpanel

  • AI-native agent
  • Multi-channel inbox
  • E-commerce integrations
  • QA Agent
  • Social Media Agent
  • Self-Service Portal
  • AI Safety features
  • Copilot mode

What people use each for

The jobs each tool is most often brought in to do.

n8n

  • Building AI agents and workflow automation for technical teamsnot Richpanel
  • Visual workflow design with capability to write custom JavaScript or Python codenot Richpanel
  • Enterprise deployments with self-hosted or cloud optionsnot Richpanel
  • Integrating 500+ pre-built applications with custom API connectionsnot Richpanel

Richpanel

  • Automating e-commerce customer support with AInot n8n
  • Resolving returns and exchanges automaticallynot n8n
  • Responding to social media inquiries at scalenot n8n
  • Providing full customer context across all support channelsnot n8n
  • Reducing support costs while improving response timesnot n8n

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

n8n

  • Starter tier limited to 1 project and 5 concurrent executions
  • Starter and Pro tiers restricted to Cloud hosting only, not self-hosted
  • Business tier requires 6 months minimum commitment at €667/month
  • SSO/SAML/LDAP authentication requires Business or Enterprise tier
  • Dedicated support with SLA available only on Enterprise plan

Richpanel

  • Primarily focused on e-commerce, not ideal for other industries
  • AI conversation pricing ($0.20 per conversation) requires monitoring to control costs
  • Minimum $200 monthly charge for AI agents may not suit small businesses
  • Heavy emphasis on e-commerce integrations (Shopify, Recharge) limits flexibility
  • No published pricing for enterprise or custom plans

Pricing, plan by plan

n8n

Free
  • CommunityFree
    • Free self-hosted version on GitHub
    • Open source
  • Starter$20/month
    • 2,500 workflow executions
    • 5 concurrent executions
    • 2,300 AI credits/month
  • Pro$50/month
    • 10,000 workflow executions
    • 20 concurrent executions
    • 13,700 AI credits/month
  • Business$667/month
    • 40,000 workflow executions
    • Self-hosted option
    • 6 shared projects

Richpanel

$99/month
  • Helpdesk Seat$99/month
    • Unified inbox across all channels
    • Round-robin assignment
    • CSAT reporting
  • AI Agent$0.2/conversation
    • End-to-end conversation resolution
    • Multi-channel automation
    • Customer context from Shopify, Recharge, Loop, Yotpo
  • Returns & Exchanges$99/month
    • Automated returns and exchange policies
    • Exchange incentives
    • Fraud prevention

Which should you pick?

Choose n8n if

  • You need workflow automation.
  • You want to start without paying.
  • You work on Web, Docker, Self-hosted.
  • You also want visual editor.
n8n review

Choose Richpanel if

  • You need ai-native agent.
  • You work on Web, Mobile, API.
  • You also want multi-channel inbox.
Richpanel review

Questions people ask

Is n8n or Richpanel better?
Neither clearly leads. n8n starts at Free and Richpanel at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, n8n or Richpanel?
n8n has a free tier; the other does not. Paid plans start at Free for n8n and $99/month for Richpanel.
Does n8n or Richpanel run on more platforms?
n8n runs on Web, Docker, Self-hosted. Richpanel runs on Web, Mobile, API.
Can I use n8n for free?
Yes. n8n has a free tier, so you can try it without paying. Richpanel starts at $99/month.
What is n8n best used for?
n8n is most often used for building ai agents and workflow automation for technical teams, visual workflow design with capability to write custom javascript or python code, enterprise deployments with self-hosted or cloud options, integrating 500+ pre-built applications with custom api connections. Of those, building ai agents and workflow automation for technical teams and visual workflow design with capability to write custom javascript or python code are not what Richpanel is typically brought in for.
What can n8n do that Richpanel cannot?
n8n covers Workflow automation, Visual editor, Conditional execution, Looping. Richpanel covers AI-native agent, Multi-channel inbox, E-commerce integrations, QA Agent.

Answered from the vendors’ own pages

n8n: Is there a free version of n8n?

Yes, n8n Community Edition is free and open-source, available for self-hosting on GitHub with unlimited users and workflows.

Source
Richpanel: What is the guarantee on AI automation?

Richpanel guarantees 50% automation within 30 days, or refunds every dollar back. The company also guarantees 30% lower bills compared to competitive AI and helpdesk stacks.

Source
n8n: What is the difference between n8n plans?

Plans differ by monthly workflow executions (2,500 for Starter, 10,000 for Pro, 40,000 for Business), concurrent execution limits, AI credits, and shared project counts.

Source
Richpanel: How much does AI cost per conversation?

AI-handled conversations cost $0.20 each with a $200 minimum monthly charge. This covers all AI features including QA Agent, Social Media Agent, and Copilot functionality.

Source
n8n: Does n8n offer annual billing discounts?

Yes, n8n offers 17% off when billing annually instead of monthly, and provides a Startup Plan at 50% off Business pricing for companies under 20 employees.

Source
Richpanel: Which e-commerce platforms does Richpanel integrate with?

Richpanel integrates with Shopify, Recharge, Loop, and Yotpo to provide full customer context during support interactions.

Source
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