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Backup · head to head

MSP360 Backup vs Trilio

MSP360 Backup logo

MSP360 Backup

Backup

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite
Trilio logo

Trilio

Backup

Backup and recovery for OpenStack, Kubernetes and Red Hat Virtualization

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MSP360 Backup pricing can be expensive when scaling up to large deployments; Trilio coverage is deliberately narrow, so a mixed estate with VMware and physical servers needs a second backup product and two sets of restore procedures.
  • They diverge on capability: MSP360 Backup covers Cross-platform support, Trilio covers OpenStack backup.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which MSP360 Backup and Trilio actually diverge.

Attributes where MSP360 Backup and Trilio differ
AttributeMSP360 BackupTrilio
Pricing modelsubscriptionPer node per year
PlatformsWindows, macOS, LinuxLinux, Web
Founded2008Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • Image-based backup
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure

Only in Trilio

  • OpenStack backup
  • Kubernetes backup
  • OpenShift Virtualization
  • Open format backups
  • Incremental forever
  • Self-service restore
  • Free basic edition

What people use each for

The jobs each tool is most often brought in to do.

MSP360 Backup

  • Data protectionnot Trilio
  • Disaster recoverynot Trilio
  • Business continuitynot Trilio
  • Ransomware protectionnot Trilio
  • Compliancenot Trilio

Trilio

  • A telco running an OpenStack cloud whose incumbent backup vendor supports it only through generic agentsnot MSP360 Backup
  • An organisation migrating virtual machines from VMware to OpenShift Virtualization and needing protection on the new platform from day onenot MSP360 Backup
  • A research institution protecting tenant workloads where each tenant should restore its own data without a ticketnot MSP360 Backup
  • A platform team wanting to evaluate Kubernetes backup properly on ten nodes before committing budgetnot MSP360 Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

Trilio

  • Coverage is deliberately narrow, so a mixed estate with VMware and physical servers needs a second backup product and two sets of restore procedures.
  • Trilio is a small vendor next to the backup incumbents, and buyers with ten year retention obligations should assess the risk of the company being acquired or wound down.
  • Enterprise pricing is per node or per virtual machine and is not published, which makes it hard to compare against per-terabyte competitors without going through sales.
  • The free basic edition stops at ten nodes with community support only, so the step from evaluation to production is a full commercial negotiation rather than a tier upgrade.
  • Restore performance depends on the object storage or NFS target you supply, and egress charges from a cloud object store during a large recovery sit outside the vendor quote entirely.

Pricing, plan by plan

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

Trilio

Free
  • Basic EditionFree
    • Up to ten nodes
    • No time limit
    • Community support only
  • Enterprise Edition$undefined/year
    • Priced per node or per virtual machine annually
    • No scale limits
    • OpenStack, Kubernetes, OpenShift and Red Hat Virtualization

Which should you pick?

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Choose Trilio if

  • You need openstack backup.
  • You want to start without paying.
  • You work on Linux, Web.
  • You also want kubernetes backup.
Trilio review

Questions people ask

Is MSP360 Backup or Trilio better?
Neither clearly leads. MSP360 Backup starts at Free and Trilio at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MSP360 Backup or Trilio?
MSP360 Backup starts at Free and Trilio at Free.
Does MSP360 Backup or Trilio run on more platforms?
MSP360 Backup runs on Windows, macOS, Linux. Trilio runs on Linux, Web.
Can I use MSP360 Backup for free?
Both have a free tier, so you can try either at no cost before committing.
What is MSP360 Backup best used for?
MSP360 Backup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Trilio is typically brought in for.
What can MSP360 Backup do that Trilio cannot?
MSP360 Backup covers Cross-platform support, Any cloud storage, Image-based backup, SQL backup. Trilio covers OpenStack backup, Kubernetes backup, OpenShift Virtualization, Open format backups.

Answered from the vendors’ own pages

MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
Trilio: Is the free edition production usable?

It is functionally complete up to ten nodes with community support only. Use it to evaluate, but understand that production incidents have no vendor behind them at that tier.

MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
Trilio: Does it support OpenShift Virtualization?

Yes, which is the main reason it appears on shortlists for organisations moving virtual machines off VMware.

MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

Trilio: Where are backups stored?

On NFS or S3-compatible object storage you provide, in an open format rather than a proprietary vendor container.

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