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Cybersecurity · head to head

Milestone XProtect vs Stytch

Milestone XProtect logo

Milestone XProtect

Cybersecurity

Open platform video management software with perpetual per-device licences

From
Free
Rated
-
Full reviewWebsite
Stytch logo

Stytch

Cybersecurity

Identity platform with passwordless auth, passkeys and bot detection.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Milestone XProtect care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.; Stytch free tier limited to 10,000 monthly active users; scaling beyond this requires custom pricing negotiation
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Milestone XProtect and Stytch actually diverge.

Attributes where Milestone XProtect and Stytch differ
AttributeMilestone XProtectStytch
Pricing modelOne-time purchase per device licence, plus annual Care Plusfreemium
PlatformsWindows, Web, iOS, AndroidWeb, API

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Milestone XProtect

  • Open device support
  • Perpetual device licences
  • Federated architecture
  • Failover recording
  • Evidence export
  • Smart Map
  • Integration platform
  • Video summarisation

Only in Stytch

Nothing recorded that Milestone XProtect does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Milestone XProtect

  • A city or transport operator running tens of thousands of cameras across federated sitesnot Stytch
  • An enterprise with mixed legacy camera brands that refuses to standardise on one manufacturernot Stytch
  • A critical infrastructure site needing failover recording servers and tamper-evident evidence exportnot Stytch
  • An integrator building a bespoke security application on top of an open VMS platformnot Stytch

Stytch

  • Applications prioritising passwordless and passkey authenticationnot Milestone XProtect
  • SaaS platforms requiring AI agent authentication and machine-to-machine flowsnot Milestone XProtect
  • Companies with emerging identity needs such as bot detection and device intelligencenot Milestone XProtect
  • Organisations building with Next.js and React requiring modern auth patternsnot Milestone XProtect
  • Applications needing transparent pricing without surprise tiers or feature gatingnot Milestone XProtect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Milestone XProtect

  • Care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • Per-device licensing means multi-sensor and multi-imager cameras consume several licences each, so a headline camera count badly understates the true licence cost of a modern design.
  • It is Windows only for servers and needs a properly designed server and storage architecture, so the software price is a fraction of a project that also needs recording servers, storage and an integrator.
  • Complexity requires trained staff or a certified integrator; organisations that install it without either end up running a large deployment on default settings and never using the features they paid for.
  • Milestone retired Kite from its portfolio in favour of Arcules from January 2025, which stranded buyers who had standardised on Kite and is a reminder that the cloud side of the portfolio has changed direction more than once.

Stytch

  • Free tier limited to 10,000 monthly active users; scaling beyond this requires custom pricing negotiation
  • Fraud prevention capabilities billed at $0.005 per fingerprint for usage exceeding 10,000 free checks
  • Additional SSO or SCIM connections beyond the 5 included in free tier cost $125 each
  • Brand customisation and email removal require one-time payment of $99
  • HIPAA and advanced fraud protection only available in Enterprise tier
  • No native UI builder; requires custom frontend development for fully-branded auth flows

Pricing, plan by plan

Milestone XProtect

Free
  • XProtect Essential+Free
    • Free for up to 8 cameras
    • No recording time limit
    • No vendor support included
  • XProtect Express+$109/one-time
    • Perpetual device licence, distributor list price
    • Single site, single server
    • Care Plus purchased separately per device per year
  • XProtect Professional+$177/one-time
    • Perpetual device licence, distributor list price
    • Multiple recording servers
    • Edge storage retrieval
  • XProtect Expert$282/one-time
    • Perpetual device licence, distributor list price
    • Failover recording servers
    • Advanced video wall and evidence handling

Stytch

Free
  • FreeFree
    • 10,000 monthly active users and AI agents
    • Unlimited organisations
    • 5 SSO or SCIM connections
  • Scaled$undefined/variable
    • Usage-based pricing for users exceeding 10,000
    • All free tier features
    • Volume discounts available
  • Enterprise$undefined/variable
    • Custom pricing
    • Discounted volume rates
    • Enterprise support SLA

Which should you pick?

Choose Milestone XProtect if

  • You need open device support.
  • You want to start without paying.
  • You work on Windows, Web, iOS, Android.
  • You also want perpetual device licences.
Milestone XProtect review

Choose Stytch if

  • You want to start without paying.
  • You work on Web, API.
Stytch review

Questions people ask

Is Milestone XProtect or Stytch better?
Neither clearly leads. Milestone XProtect starts at Free and Stytch at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Milestone XProtect or Stytch?
Milestone XProtect starts at Free and Stytch at Free.
Does Milestone XProtect or Stytch run on more platforms?
Milestone XProtect runs on Windows, Web, iOS, Android. Stytch runs on Web, API.
Can I use Milestone XProtect for free?
Both have a free tier, so you can try either at no cost before committing.
What is Milestone XProtect best used for?
Milestone XProtect is most often used for a city or transport operator running tens of thousands of cameras across federated sites, an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer, a critical infrastructure site needing failover recording servers and tamper-evident evidence export, an integrator building a bespoke security application on top of an open vms platform. Of those, a city or transport operator running tens of thousands of cameras across federated sites and an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer are not what Stytch is typically brought in for.
What can Milestone XProtect do that Stytch cannot?
Milestone XProtect covers Open device support, Perpetual device licences, Federated architecture, Failover recording.

Answered from the vendors’ own pages

Milestone XProtect: Is XProtect really free for small sites?

Essential+ is free for up to eight cameras with no recording time limit, but it comes with no vendor support and no multi-server capability.

Stytch: What is included in Stytch's free tier?

The free tier includes 10,000 monthly active users (human and AI agents), unlimited organisations, 5 SSO or SCIM connections, and 1,000 machine-to-machine tokens with full authentication features.

Source
Milestone XProtect: Are licences perpetual or annual?

Device licences are perpetual. The annual cost is Care Plus, the support and software update contract, which you need to stay on current versions.

Stytch: Does Stytch support AI agent authentication?

Yes. Stytch provides native AI agent authentication and authorisation, with support for the Model Context Protocol (MCP) for authenticating AI agents accessing external systems.

Source
Milestone XProtect: What happens if I do not renew Care Plus?

The system keeps recording, but you stop getting version upgrades, and over a few years that blocks you from adding newer cameras.

Stytch: What fraud prevention features does Stytch offer?

Stytch includes bot detection with 99.99% accuracy, device fingerprinting, invisible CAPTCHA, and zero-day device intelligence built into all tiers.

Source
Milestone XProtect: Who owns Milestone?

Canon. The portfolio also includes BriefCam analytics and Arcules cloud video, with Arcules replacing Milestone Kite from January 2025.

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