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Cybersecurity · head to head

Milestone XProtect vs Pieces for Developers

Milestone XProtect logo

Milestone XProtect

Cybersecurity

Open platform video management software with perpetual per-device licences

From
Free
Free plan
Yes
Full reviewWebsite
Pieces for Developers logo

Pieces for Developers

Developer Tools

AI-powered memory layer that captures and organizes developer work

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Milestone XProtect care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.; Pieces for Developers requires installing and running a background desktop app rather than being purely cloud-based.
  • They diverge on capability: Milestone XProtect covers Open device support, Pieces for Developers covers Activity Timeline.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Milestone XProtect and Pieces for Developers actually diverge.

Attributes where Milestone XProtect and Pieces for Developers differ
AttributeMilestone XProtectPieces for Developers
Pricing modelOne-time purchase per device licence, plus annual Care Plusfreemium
PlatformsWindows, Web, iOS, Androidwindows, mac, linux
CategoryCybersecurityDeveloper Tools
FoundedUnknown2018

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Milestone XProtect

  • Open device support
  • Perpetual device licences
  • Federated architecture
  • Failover recording
  • Evidence export
  • Smart Map
  • Integration platform
  • Video summarisation

Only in Pieces for Developers

  • Activity Timeline
  • Conversational Search
  • Artifact Generation
  • Cross-tool Integration
  • MCP Server
  • On-device Storage

What people use each for

The jobs each tool is most often brought in to do.

Milestone XProtect

  • A city or transport operator running tens of thousands of cameras across federated sitesnot Pieces for Developers
  • An enterprise with mixed legacy camera brands that refuses to standardise on one manufacturernot Pieces for Developers
  • A critical infrastructure site needing failover recording servers and tamper-evident evidence exportnot Pieces for Developers
  • An integrator building a bespoke security application on top of an open VMS platformnot Pieces for Developers

Pieces for Developers

  • Recalling code snippets and context from earlier work sessionsnot Milestone XProtect
  • Generating standup updates automatically from captured activitynot Milestone XProtect
  • Feeding long-term memory into AI coding assistants via MCPnot Milestone XProtect
  • Searching past research and meeting notes conversationallynot Milestone XProtect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Milestone XProtect

  • Care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • Per-device licensing means multi-sensor and multi-imager cameras consume several licences each, so a headline camera count badly understates the true licence cost of a modern design.
  • It is Windows only for servers and needs a properly designed server and storage architecture, so the software price is a fraction of a project that also needs recording servers, storage and an integrator.
  • Complexity requires trained staff or a certified integrator; organisations that install it without either end up running a large deployment on default settings and never using the features they paid for.
  • Milestone retired Kite from its portfolio in favour of Arcules from January 2025, which stranded buyers who had standardised on Kite and is a reminder that the cloud side of the portfolio has changed direction more than once.

Pieces for Developers

  • Requires installing and running a background desktop app rather than being purely cloud-based.
  • Free tier trial of Pro features requires a credit card and reverts after 7 days.
  • Local-first storage means memory is not automatically synced across multiple machines without Enterprise controls.
  • Effectiveness depends on the breadth of integrations enabled, which adds setup overhead.

Pricing, plan by plan

Milestone XProtect

Free
  • XProtect Essential+Free
    • Free for up to 8 cameras
    • No recording time limit
    • No vendor support included
  • XProtect Express+$109/one-time
    • Perpetual device licence, distributor list price
    • Single site, single server
    • Care Plus purchased separately per device per year
  • XProtect Professional+$177/one-time
    • Perpetual device licence, distributor list price
    • Multiple recording servers
    • Edge storage retrieval
  • XProtect Expert$282/one-time
    • Perpetual device licence, distributor list price
    • Failover recording servers
    • Advanced video wall and evidence handling

Pieces for Developers

Free
  • FreeFree
    • Basic capture and search
    • 7-day trial of Pro features
  • Pro$18.99/month
    • Long-term on-device memory
    • Cross-app capture
    • Single-click summaries and recaps
  • Enterprise$22.99/month
    • All Pro features
    • Organization-wide capture and feature controls
    • Approved AI providers and custom API keys

Which should you pick?

Choose Milestone XProtect if

  • You need open device support.
  • You want to start without paying.
  • You work on Windows, Web, iOS, Android.
  • You also want perpetual device licences.
Milestone XProtect review

Choose Pieces for Developers if

  • You need activity timeline.
  • You want to start without paying.
  • You work on windows, mac, linux.
  • You also want conversational search.
Pieces for Developers review

Questions people ask

Is Milestone XProtect or Pieces for Developers better?
Neither clearly leads. Milestone XProtect starts at Free and Pieces for Developers at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Milestone XProtect or Pieces for Developers?
Milestone XProtect starts at Free and Pieces for Developers at Free.
Does Milestone XProtect or Pieces for Developers run on more platforms?
Milestone XProtect runs on Windows, Web, iOS, Android. Pieces for Developers runs on windows, mac, linux.
Can I use Milestone XProtect for free?
Both have a free tier, so you can try either at no cost before committing.
What is Milestone XProtect best used for?
Milestone XProtect is most often used for a city or transport operator running tens of thousands of cameras across federated sites, an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer, a critical infrastructure site needing failover recording servers and tamper-evident evidence export, an integrator building a bespoke security application on top of an open vms platform. Of those, a city or transport operator running tens of thousands of cameras across federated sites and an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer are not what Pieces for Developers is typically brought in for.
What can Milestone XProtect do that Pieces for Developers cannot?
Milestone XProtect covers Open device support, Perpetual device licences, Federated architecture, Failover recording. Pieces for Developers covers Activity Timeline, Conversational Search, Artifact Generation, Cross-tool Integration.

Answered from the vendors’ own pages

Milestone XProtect: Is XProtect really free for small sites?

Essential+ is free for up to eight cameras with no recording time limit, but it comes with no vendor support and no multi-server capability.

Pieces for Developers: Does Pieces store my data in the cloud?

Pieces stores captured data on-device by default, giving users granular controls to pause, disable or delete captures rather than relying solely on cloud storage.

Source
Milestone XProtect: Are licences perpetual or annual?

Device licences are perpetual. The annual cost is Care Plus, the support and software update contract, which you need to stay on current versions.

Pieces for Developers: Is there a free plan for Pieces?

Pieces does not offer a permanently free plan; new users instead get a 7-day free trial on any plan, which requires a credit card to start.

Source
Milestone XProtect: What happens if I do not renew Care Plus?

The system keeps recording, but you stop getting version upgrades, and over a few years that blocks you from adding newer cameras.

Pieces for Developers: What does the Pro plan cost?

Pro is $18.99 per month billed monthly, with roughly a 25% discount available when billed yearly.

Source
Milestone XProtect: Who owns Milestone?

Canon. The portfolio also includes BriefCam analytics and Arcules cloud video, with Arcules replacing Milestone Kite from January 2025.

Pieces for Developers: What does the Enterprise plan add?

Enterprise costs $22.99 per month (or $69.99 per quarter) and adds organization-wide admin controls, approved AI providers, and governance over captured data.

Source
Pieces for Developers: Can I cancel my Pieces subscription?

Yes, users can upgrade, downgrade, or cancel anytime from account settings, and all plans include a 14-day money-back guarantee.

Source
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