News & Media · head to head
Meltwater vs Steno

Meltwater
News & Media
Media intelligence and social listening platform
- From
- $15000/year
- Rated
- -

Steno
News & Media
AI transcription and analysis for news and media
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Meltwater real-time accuracy issues reported, particularly for niche industries or non-English content; Steno candidate list appears to conflate Steno (legal/court reporting services) with news media monitoring platforms
- They diverge on capability: Meltwater covers Media monitoring, Steno covers AI transcription.
Where they differ
Only the attributes on which Meltwater and Steno actually diverge.
Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (News & Media).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Meltwater
- Media monitoring
- Social listening
- Influencer discovery
- Sentiment analysis
- Competitive intelligence
- PR analytics
- Report automation
- Crisis monitoring
Only in Steno
- AI transcription
- Broadcast search
- Real-time monitoring
- Clip creation
- Media analysis
- API
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Meltwater
- Media monitoring
- Influencer researchnot Steno
- Brand trackingnot Steno
- Crisis managementnot Steno
Steno
- Media monitoring
- Researchnot Meltwater
- PR trackingnot Meltwater
- Competitive analysisnot Meltwater
Both are used for media monitoring, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Meltwater
- Real-time accuracy issues reported, particularly for niche industries or non-English content
- Limited media contact database at 380,000-400,000 contacts compared to competitors like Cision
- Cumbersome dashboard navigation and reporting interface requiring multi-step menu access for data exports
- Annual contracts with limited ability to scale down; risky for businesses with fluctuating needs
Steno
- Candidate list appears to conflate Steno (legal/court reporting services) with news media monitoring platforms
Pricing, plan by plan
Meltwater
$15000/year- Essentials$15000/year
- Core media monitoring
- Brand mention tracking
- Industry trend monitoring
- Suite$25000/year
- Media monitoring
- Social listening
- Cross-department analytics
Steno
On requestNo published plan breakdown. See the Steno review.
Which should you pick?
Choose Meltwater if
- You need media monitoring.
- You work on Web, iOS, Android.
- You also want social listening.
Questions people ask
- Is Meltwater or Steno better?
- Neither clearly leads. Meltwater starts at $15000/year and Steno at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Meltwater or Steno?
- Meltwater starts at $15000/year and Steno at On request.
- Does Meltwater or Steno run on more platforms?
- Meltwater runs on Web, iOS, Android. Steno runs on Web.
- What is Meltwater best used for?
- Meltwater is most often used for media monitoring, influencer research, brand tracking, crisis management. Of those, influencer research and brand tracking are not what Steno is typically brought in for.
- What can Meltwater do that Steno cannot?
- Meltwater covers Media monitoring, Social listening, Influencer discovery, Sentiment analysis. Steno covers AI transcription, Broadcast search, Real-time monitoring, Clip creation. Both handle Slack, Web support.
Answered from the vendors’ own pages
Meltwater: How much does Meltwater cost?
Meltwater does not publish pricing; all quotes require a sales call and annual contract. Median annual cost is approximately $25,000, with mid-market PR teams typically paying $15,000-$40,000 depending on users, coverage volume, and features.
SourceMeltwater: What sources does Meltwater monitor?
Meltwater monitors 200M+ online publications, 400,000+ traditional media sources, 20,000+ podcasts, TV/radio across all 210 US DMAs, and social platforms including Twitter, Facebook, Instagram, Reddit, YouTube, WeChat, and Weibo.
SourceMeltwater: What languages does Meltwater support?
Meltwater provides global multilingual support with consistent accuracy across 100+ languages for sentiment analysis and content classification.
SourceMeltwater: Does Meltwater include journalist/media contact information?
Meltwater's media database includes approximately 380,000-400,000 contacts, smaller than competitors like Cision (1.1M). Media database and GenAI Lens are separate paid add-ons.
SourceMeltwater: Can I export Meltwater reports?
Yes, Meltwater generates custom dashboards and reports tailored to stakeholders. Mira AI assistant can generate summaries and insights from monitoring data.
SourceRelated pages
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