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Cybersecurity · head to head

Jumio vs Mimecast

Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Rated
-
Full reviewWebsite
Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.; Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request
  • They diverge on capability: Jumio covers Document verification, Mimecast covers Advanced threat detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Jumio and Mimecast actually diverge.

Attributes where Jumio and Mimecast differ
AttributeJumioMimecast
Starting priceOn request$4/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidEmail, Cloud, Collaboration
FoundedUnknown2003

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

What people use each for

The jobs each tool is most often brought in to do.

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot Mimecast
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot Mimecast
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot Mimecast
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot Mimecast

Mimecast

  • Email security filtering against phishing and targeted attacksnot Jumio
  • Email archiving, continuity and compliance for organisationsnot Jumio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

Pricing, plan by plan

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

Which should you pick?

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Questions people ask

Is Jumio or Mimecast better?
Neither clearly leads. Jumio starts at On request and Mimecast at $4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jumio or Mimecast?
Jumio starts at On request and Mimecast at $4/month.
Does Jumio or Mimecast run on more platforms?
Jumio runs on Web, iOS, Android. Mimecast runs on Email, Cloud, Collaboration.
What is Jumio best used for?
Jumio is most often used for a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement, a gambling operator required to verify age and identity across multiple regulated european markets, an organisation with an eu data residency mandate that cannot send biometric data to us processing, a marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than three. Of those, a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement and a gambling operator required to verify age and identity across multiple regulated european markets are not what Mimecast is typically brought in for.
What can Jumio do that Mimecast cannot?
Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration. Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking.

Answered from the vendors’ own pages

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

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