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Cybersecurity · head to head

Jamf Pro vs Resolver

Jamf Pro logo

Jamf Pro

Cybersecurity

Apple-only device management for Mac, iPhone, iPad and Apple TV, licensed per device by a public US vendor.

From
On request
Rated
-
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jamf Pro it manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: Jamf Pro covers Automated Device Enrolment, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Jamf Pro and Resolver actually diverge.

Attributes where Jamf Pro and Resolver differ
AttributeJamf ProResolver
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jamf Pro

  • Automated Device Enrolment
  • Configuration profiles
  • Policies and scripts
  • Smart groups
  • Self Service
  • Patch management
  • Extension attributes
  • Same-day OS support

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

Jamf Pro

  • An Apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no IT touchnot Resolver
  • Education deployments managing shared iPads across classes with per-user app assignmentnot Resolver
  • Developer organisations where engineers have administrator rights on their own Macs and management has to be achieved by policy and script rather than lockdownnot Resolver
  • Organisations needing compliance evidence for Apple devices that a general-purpose endpoint manager cannot produce at the required depthnot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Jamf Pro
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Jamf Pro
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Jamf Pro
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Jamf Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jamf Pro

  • It manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.
  • Licensing is per device per year with different rates for computers and mobile devices, so spare and shared hardware sitting in a cupboard continues to consume licences until somebody actively removes it from inventory, which is nobody's job by default.
  • Apple's frameworks set the ceiling: if Apple does not expose a setting through MDM or declarative device management, Jamf cannot manage it either, so requests that are a single Group Policy object on Windows are answered with a scripted workaround or with nothing.
  • Zero-touch deployment depends on devices being registered in Apple Business Manager, which generally means buying through Apple or an authorised reseller, so machines bought retail or inherited through an acquisition cannot be supervised without wiping and re-enrolling them.
  • Getting value from it requires an Apple platform specialist who can write shell scripts, read configuration profiles and design smart group logic, and a generalist team without that skill uses a fraction of the product while paying the full per-device rate.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

Jamf Pro

On request

No published plan breakdown. See the Jamf Pro review.

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose Jamf Pro if

  • You need automated device enrolment.
  • You also want configuration profiles.
Jamf Pro review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is Jamf Pro or Resolver better?
Neither clearly leads. Jamf Pro starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jamf Pro or Resolver?
Jamf Pro starts at On request and Resolver at On request.
Does Jamf Pro or Resolver run on more platforms?
Jamf Pro runs on Web. Resolver runs on Web, iOS, Android.
What is Jamf Pro best used for?
Jamf Pro is most often used for an apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no it touch, education deployments managing shared ipads across classes with per-user app assignment, developer organisations where engineers have administrator rights on their own macs and management has to be achieved by policy and script rather than lockdown, organisations needing compliance evidence for apple devices that a general-purpose endpoint manager cannot produce at the required depth. Of those, an apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no it touch and education deployments managing shared ipads across classes with per-user app assignment are not what Resolver is typically brought in for.
What can Jamf Pro do that Resolver cannot?
Jamf Pro covers Automated Device Enrolment, Configuration profiles, Policies and scripts, Smart groups. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

Jamf Pro: Does Jamf Pro include endpoint security?

No. Threat prevention, endpoint telemetry and compliance monitoring are Jamf Protect, a separate product and a separate licence. Jamf Connect for identity and password sync is also separate.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Jamf Pro: Can it manage Windows or Android?

No. Jamf manages Apple platforms only. A mixed estate needs a second management platform, and that is a deliberate product decision rather than a gap they intend to close.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Jamf Pro: Do I need Apple Business Manager?

For zero-touch enrolment and volume app licensing, yes. You can enrol devices manually through a user-initiated flow without it, but you lose supervision, automatic enrolment and the ability to prevent a user removing management.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Jamf Pro: Can I host it myself?

Yes, Jamf Pro can be self-hosted, though Jamf Cloud is the default and receives new capabilities first. Self-hosting means you own the upgrade cadence, which matters because Apple's September releases set the timetable.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

Jamf Pro: How does it compare to Microsoft Intune?

Intune manages Apple devices adequately and is often already paid for in an existing Microsoft agreement, which is the argument against Jamf. Jamf is deeper, supports new Apple releases faster, and has the local agent for scripting. Organisations with a few hundred Macs and a strong Apple culture generally choose Jamf; those with a handful of Macs in a Windows estate generally do not.

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