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Veterinary · head to head

Animana vs Instinct Science

Animana logo

Animana

Veterinary

Browser-based practice management for European small-animal clinics, owned by IDEXX

From
On request
Rated
-
Full reviewWebsite
Instinct Science logo

Instinct Science

Veterinary

Veterinary EMR built for emergency and specialty hospitals, plus Plumbs drug reference

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Animana it runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.; Instinct Science no pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • They diverge on capability: Animana covers Cloud clinical records, Instinct Science covers Instinct Treatment Plan.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Animana and Instinct Science actually diverge.

Attributes where Animana and Instinct Science differ
AttributeAnimanaInstinct Science
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Animana

  • Cloud clinical records
  • IDEXX diagnostics integration
  • Multi-country financials
  • Inventory and dispensing
  • Multi-location support
  • Reporting

Only in Instinct Science

  • Instinct Treatment Plan
  • Charge capture from treatments
  • Instinct EMR
  • Primary care edition
  • Plumbs drug reference
  • ScribbleVet
  • Standards

What people use each for

The jobs each tool is most often brought in to do.

Animana

  • A Dutch or Belgian clinic replacing an ageing on-premise system without buying a new servernot Instinct Science
  • A multi-country European group that needs one system handling several VAT regimesnot Instinct Science
  • A practice already committed to IDEXX analysers and reference laboratory servicesnot Instinct Science
  • A clinic wanting staff to work from home or a second site without remote desktop softwarenot Instinct Science

Instinct Science

  • A twenty four hour emergency hospital where treatments are ordered on a sheet and currently reconciled to invoices by hand at dischargenot Animana
  • A specialty referral centre running multiple services on one hospitalised patient that needs a shared, current treatment plan across shiftsnot Animana
  • A hospital losing measurable revenue to missed charge capture on inpatient treatments and fluidsnot Animana
  • A practice that already relies on Plumbs for dosing and wants drug reference and interaction checking inside the record rather than in a separate tabnot Animana

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Animana

  • It runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.
  • The diagnostics integration is deepest with IDEXX equipment, so a practice that later switches laboratory supplier keeps software built around the supplier it left and loses the smoothest part of the workflow.
  • It is not sold in North America, where IDEXX offers a different cloud product, so a group with clinics on both continents runs two systems and consolidates reporting manually.
  • Reporting is functional rather than deep, and practices wanting detailed business analysis typically export to a spreadsheet or a separate tool.
  • Imaging is handled through integrations rather than natively, so radiography and ultrasound workflows depend on which PACS the practice already owns and how well it connects.

Instinct Science

  • No pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • The design centres on inpatient treatment sheets, so an appointment driven general practice pays for strength in a workflow it barely uses and should evaluate the primary care edition on its own merits rather than the hospital reputation.
  • Retail, inventory and reminder marketing workflows are thinner than in long established general practice systems, so a practice with a significant shop or food business may need workarounds.
  • Plumbs and ScribbleVet are separately licensed even though the same company owns them, so the tidy single vendor story still arrives as more than one line on the invoice.
  • It is a smaller vendor than the corporate owned incumbents, which is an advantage on responsiveness and a risk on acquisition, and veterinary software has consolidated heavily in recent years.

Pricing, plan by plan

Animana

On request
  • Animana$undefined/year
    • Per-user subscription
    • Implementation and data migration quoted separately
    • Support included

Instinct Science

On request
  • Instinct EMR$undefined/year
    • Quoted through a demo and sales process, nothing published
    • Priced by practice size and modules taken
    • Plumbs and ScribbleVet are separately licensed products from the same company

Which should you pick?

Choose Animana if

  • You need cloud clinical records.
  • You also want idexx diagnostics integration.
Animana review

Choose Instinct Science if

  • You need instinct treatment plan.
  • You work on Web, iOS, Android.
  • You also want charge capture from treatments.
Instinct Science review

Questions people ask

Is Animana or Instinct Science better?
Neither clearly leads. Animana starts at On request and Instinct Science at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Animana or Instinct Science?
Animana starts at On request and Instinct Science at On request.
Does Animana or Instinct Science run on more platforms?
Animana runs on Web. Instinct Science runs on Web, iOS, Android.
What is Animana best used for?
Animana is most often used for a dutch or belgian clinic replacing an ageing on-premise system without buying a new server, a multi-country european group that needs one system handling several vat regimes, a practice already committed to idexx analysers and reference laboratory services, a clinic wanting staff to work from home or a second site without remote desktop software. Of those, a dutch or belgian clinic replacing an ageing on-premise system without buying a new server and a multi-country european group that needs one system handling several vat regimes are not what Instinct Science is typically brought in for.
What can Animana do that Instinct Science cannot?
Animana covers Cloud clinical records, IDEXX diagnostics integration, Multi-country financials, Inventory and dispensing. Instinct Science covers Instinct Treatment Plan, Charge capture from treatments, Instinct EMR, Primary care edition.

Answered from the vendors’ own pages

Animana: Can I use Animana with non-IDEXX laboratory equipment?

Yes, but the integration is shallower. IDEXX analysers and reference lab results flow in automatically; other suppliers usually need a separate integration and sometimes manual result entry.

Instinct Science: Is Instinct only for emergency hospitals?

No, there is a primary care edition, but the product design and its main advantage come from inpatient treatment sheets and hospital workflows.

Animana: Is Animana available in the United States?

No. IDEXX sells a different cloud practice management system in North America, so Animana is a European purchase only.

Instinct Science: Is pricing published?

No. Everything runs through a demo and a quote.

Animana: Do I need a server in the practice?

No. Everything runs in the browser. You need reliable internet and enough bandwidth for imaging, not local server hardware.

Instinct Science: Does it include Plumbs?

Instinct Science owns Plumbs, but it is licensed separately rather than bundled into the EMR by default.

Instinct Science: What is the main reason practices switch to it?

Charge capture. Treatments recorded on the digital treatment sheet become charges automatically, which recovers revenue that paper sheets lose.

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