Softwr

Government · head to head

iCompass vs IDnow

iCompass logo

iCompass

Government

Meeting and Agenda Management

From
$400/month
Free plan
No
Full reviewWebsite
IDnow logo

IDnow

Cybersecurity

Identity verification and qualified electronic signature for regulated European markets

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: iCompass iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.; IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • They diverge on capability: iCompass covers Agenda Creation, IDnow covers VideoIdent.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which iCompass and IDnow actually diverge.

Attributes where iCompass and IDnow differ
AttributeiCompassIDnow
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, iOS, Android, API
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCompass

  • Agenda Creation
  • Meeting Minutes
  • Document Management
  • Public Meeting Portal
  • Voting Management
  • Microsoft Office
  • Video Streaming
  • Document Storage

Only in IDnow

  • VideoIdent
  • AutoIdent
  • eSign
  • eID and NFC
  • Bank identification
  • EU data processing

What people use each for

The jobs each tool is most often brought in to do.

iCompass

  • Citizen Servicesnot IDnow
  • Records Managementnot IDnow
  • Public Safetynot IDnow
  • Civic Engagementnot IDnow

IDnow

  • A German bank opening regulated accounts where BaFin requires a recognised identification methodnot iCompass
  • An insurer needing a qualified electronic signature that will survive challenge in a European courtnot iCompass
  • A telecom operator meeting national SIM registration identity rules across several EU statesnot iCompass
  • A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot iCompass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCompass

  • iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.

IDnow

  • Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
  • The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
  • Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
  • Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.

Pricing, plan by plan

iCompass

$400/month
  • Government$400/month
    • Agenda Management
    • Meeting Minutes
    • Public Portal

IDnow

On request
  • IDnow Platform$undefined/year
    • Per-identification pricing that differs sharply between automated and agent-led methods
    • Annual volume commitment typically required
    • Qualified electronic signature licensed separately

Which should you pick?

Choose iCompass if

  • You need agenda creation.
  • You work on Web, Ios, Android.
  • You also want meeting minutes.
iCompass review

Choose IDnow if

  • You need videoident.
  • You work on Web, iOS, Android, API.
  • You also want autoident.
IDnow review

Questions people ask

Is iCompass or IDnow better?
Neither clearly leads. iCompass starts at $400/month and IDnow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCompass or IDnow?
iCompass starts at $400/month and IDnow at On request.
Does iCompass or IDnow run on more platforms?
iCompass runs on Web, Ios, Android. IDnow runs on Web, iOS, Android, API.
What is iCompass best used for?
iCompass is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what IDnow is typically brought in for.
What can iCompass do that IDnow cannot?
iCompass covers Agenda Creation, Meeting Minutes, Document Management, Public Meeting Portal. IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC.

Answered from the vendors’ own pages

IDnow: Why choose it over a cheaper automated vendor?

Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.

IDnow: Is the electronic signature included?

No. Qualified electronic signature under eIDAS is licensed separately from identity verification.

IDnow: Where is the data processed?

In European data centres, which is a requirement rather than a preference for many of its regulated customers.

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