Is Hotjar or Lulu better?

Neither clearly leads. Hotjar starts at Free and Lulu at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Hotjar or Lulu?

Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for Lulu.

Does Hotjar or Lulu run on more platforms?

Both run on Web, so platform support will not decide this one for you.

Can I use Hotjar for free?

Yes. Hotjar has a free tier, so you can try it without paying. Lulu starts at On request.

What is Hotjar best used for?

Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Lulu is typically brought in for.

What can Hotjar do that Lulu cannot?

Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Software · head to head

Hotjar vs Lulu

Hotjar

Software

Understand how users behave on your site

From: Free
Rated: -

Full review Website

Lulu

Software

Quality book printing at a reasonable price

From: On request
Rated: -

Full review Website

The short version

Only Hotjar has a free tier, so it costs nothing to try first.
Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; Lulu production requires 3-5 business days before shipping, with the first printing day starting only after the order is placed

Where they differ

Only the attributes on which Hotjar and Lulu actually diverge.

Attributes where Hotjar and Lulu differ
Attribute	Hotjar	Lulu
Starting price	Free	On request
Pricing model	Unknown	usage-based
Free tier	Yes	No
Founded	2014	Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotjar

Heatmaps
Session recordings
Feedback widgets
Surveys
User interviews
Conversion funnels
Form analytics
Rage click detection

Only in Lulu

Nothing recorded that Hotjar does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Hotjar

User behavior analysisnot Lulu
Conversion optimizationnot Lulu
UX researchnot Lulu
Customer feedbacknot Lulu
Usability testingnot Lulu

Lulu

No use cases recorded yet. See the Lulu review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotjar

Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
No mobile app - only web-based access available
Not real-time analytics - includes slight data processing delay

Lulu

Production requires 3-5 business days before shipping, with the first printing day starting only after the order is placed

Pricing, plan by plan

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Lulu

On request

No published plan breakdown. See the Lulu review.

Which should you pick?

Choose Hotjar if

You need heatmaps.
You want to start without paying.
You also want session recordings.

Hotjar review

Choose Lulu if

Nothing in the data separates Lulu from Hotjar on the points above - pick on price and on how each one feels to use.

Lulu review

Questions people ask

Is Hotjar or Lulu better?: Neither clearly leads. Hotjar starts at Free and Lulu at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotjar or Lulu?: Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for Lulu.
Does Hotjar or Lulu run on more platforms?: Both run on Web, so platform support will not decide this one for you.
Can I use Hotjar for free?: Yes. Hotjar has a free tier, so you can try it without paying. Lulu starts at On request.
What is Hotjar best used for?: Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Lulu is typically brought in for.
What can Hotjar do that Lulu cannot?: Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source

Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source

Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source

Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source

Hotjar vs Lulu

Hotjar

Lulu

The short version

Where they differ

What each one covers

Only in Hotjar

Only in Lulu

What people use each for

Hotjar

Lulu

Where each one falls short

Hotjar

Lulu

Pricing, plan by plan

Hotjar

Lulu

Which should you pick?

Choose Hotjar if

Choose Lulu if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Hotjar

More on Lulu

Keep looking

Other head to heads