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Veterinary · head to head

Digitail vs Hippo Manager

Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite
Hippo Manager logo

Hippo Manager

Veterinary

Cloud veterinary practice management software with flat per-user pricing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Digitail quote-only pricing with no published rates; Hippo Manager pricing is per user, so a practice with a rota of part-time technicians and relief veterinarians pays full seats for people who log in a few times a month.
  • They diverge on capability: Digitail covers Pet owner app, Hippo Manager covers Cloud patient records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Digitail and Hippo Manager actually diverge.

Attributes where Digitail and Hippo Manager differ
AttributeDigitailHippo Manager
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

Only in Hippo Manager

  • Cloud patient records
  • Scheduling
  • Invoicing and payments
  • Inventory
  • Laboratory results
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Digitail

  • Clinics with poor vaccination reminder compliancenot Hippo Manager
  • Practices wanting clients to self-book rather than phonenot Hippo Manager
  • Multi-location groups on one systemnot Hippo Manager

Hippo Manager

  • A new clinic opening with no server, no IT provider and a need to be running within weeksnot Digitail
  • A mobile or house call veterinarian working from a tablet between appointmentsnot Digitail
  • A two doctor practice replacing a legacy on-premise system and wanting predictable monthly costnot Digitail
  • A veterinary teaching programme needing many inexpensive logins on shared recordsnot Digitail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

Hippo Manager

  • Pricing is per user, so a practice with a rota of part-time technicians and relief veterinarians pays full seats for people who log in a few times a month.
  • Inpatient and treatment sheet workflows are lighter than in systems built for referral and emergency hospitals, which pushes overnight care onto paper.
  • The integration catalogue is short relative to the larger cloud platforms, so a practice with an existing imaging, communications or payment preference may find no connector.
  • Multi-location reporting is basic, which limits its usefulness to a group beyond a handful of sites that wants consolidated production figures.
  • As a browser only system it stops when the internet does, and a practice without a backup connection loses records, scheduling and invoicing at the same time.

Pricing, plan by plan

Digitail

On request

No published plan breakdown. See the Digitail review.

Hippo Manager

On request
  • Hippo Manager$undefined/month
    • Flat monthly subscription charged per user
    • Core clinical, billing and inventory functionality included
    • Data conversion and onboarding quoted separately

Which should you pick?

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Choose Hippo Manager if

  • You need cloud patient records.
  • You work on Web, iOS, Android.
  • You also want scheduling.
Hippo Manager review

Questions people ask

Is Digitail or Hippo Manager better?
Neither clearly leads. Digitail starts at On request and Hippo Manager at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Digitail or Hippo Manager?
Digitail starts at On request and Hippo Manager at On request.
Does Digitail or Hippo Manager run on more platforms?
Digitail runs on Web, iOS, Android, Cloud. Hippo Manager runs on Web, iOS, Android.
What is Digitail best used for?
Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what Hippo Manager is typically brought in for.
What can Digitail do that Hippo Manager cannot?
Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. Hippo Manager covers Cloud patient records, Scheduling, Invoicing and payments, Inventory.

Answered from the vendors’ own pages

Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

Hippo Manager: Is this veterinary software?

Yes. Hippo Manager is a veterinary practice management system for animal clinics, unrelated to similarly named products in other software categories.

Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

Hippo Manager: How is it priced?

As a flat monthly fee per user with the feature set included, rather than a base licence plus paid modules.

Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

Hippo Manager: Does it suit an emergency or referral hospital?

Not well. Inpatient workflow depth is limited and specialist practices should look at systems built for that setting.

Hippo Manager: Is there an on-premise version?

No. It is browser only, which means no server to maintain and no offline working.

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