Productivity · head to head
HEY vs Reflect

HEY
Productivity
Flat annual subscription email service from 37signals, with its own hey.com domain and a distinctive Screener
- From
- $99/year
- Rated
- -
The short version
- Each has a real cost: HEY there is no free tier and no monthly billing option, so trying it beyond the trial means committing to a full year upfront.; Reflect no free tier or free plan option
- They diverge on capability: HEY covers The Screener, Reflect covers Bidirectional links.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which HEY and Reflect actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Productivity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in HEY
- The Screener
- Imbox, Feed and Paper Trail
- Reply Later stack
- Focus and Reply mode
- Screen sharing style clips
- No tracking pixels
Only in Reflect
- Bidirectional links
- End-to-end encryption
- AI assistant
- Instant sync
- Daily notes
- Chrome extension
- Calendar sync
- Kindle highlights
What people use each for
The jobs each tool is most often brought in to do.
HEY
- Someone who wants to replace Gmail or iCloud Mail entirely with an email service built around approving senders before they reach the inboxnot Reflect
- A user overwhelmed by newsletters and receipts who wants them automatically separated from person to person conversationnot Reflect
- A family that wants shared but individually addressed email under one annual plannot Reflect
- A small company wanting HEY for Work on its own domain with the Screener model for the whole teamnot Reflect
Reflect
- Productivitynot HEY
- Collaborationnot HEY
- Task managementnot HEY
- Organizationnot HEY
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
HEY
- There is no free tier and no monthly billing option, so trying it beyond the trial means committing to a full year upfront.
- Adopting HEY means changing your actual email address, not just installing a new client, which is a bigger migration than switching apps on an existing address.
- The Screener and categorisation model is a real departure from a standard inbox, and some users take time to adjust or find it gets in the way for high volume mail.
- Short vanity addresses carry steep additional annual fees, up to 999 US dollars a year for a two character address.
- It does not connect to or manage existing Gmail, Outlook or iCloud accounts, so it cannot be used as a general client the way Mimestream or Apple Mail can.
Reflect
- No free tier or free plan option
- Losing your password means permanent data loss with no recovery option
- Shared notes are not end-to-end encrypted despite platform marketing encryption
- AI features send your content to OpenAI servers (30-day retention)
- Mobile apps have limited offline functionality compared to desktop
Pricing, plan by plan
HEY
$99/year- HEY for You$99/year
- One hey.com email address
- Screener, Imbox, Feed and Paper Trail
- Billed annually only, no monthly option
- HEY for Families$179/year
- Covers up to five family members
- Same features as HEY for You per member
- HEY for Work$12/month
- Per user, for organisations on a company domain
- Admin controls for a team
Reflect
$10/monthNo published plan breakdown. See the Reflect review.
Which should you pick?
Choose HEY if
- You need the screener.
- You work on Mac, Windows, Web, iOS, Android.
- You also want imbox, feed and paper trail.
Choose Reflect if
- You need bidirectional links.
- You work on Web, macOS, Windows, iOS.
- You also want end-to-end encryption.
Questions people ask
- Is HEY or Reflect better?
- Neither clearly leads. HEY starts at $99/year and Reflect at $10/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, HEY or Reflect?
- HEY starts at $99/year and Reflect at $10/month.
- Does HEY or Reflect run on more platforms?
- HEY runs on Mac, Windows, Web, iOS, Android. Reflect runs on Web, macOS, Windows, iOS.
- What is HEY best used for?
- HEY is most often used for someone who wants to replace gmail or icloud mail entirely with an email service built around approving senders before they reach the inbox, a user overwhelmed by newsletters and receipts who wants them automatically separated from person to person conversation, a family that wants shared but individually addressed email under one annual plan, a small company wanting hey for work on its own domain with the screener model for the whole team. Of those, someone who wants to replace gmail or icloud mail entirely with an email service built around approving senders before they reach the inbox and a user overwhelmed by newsletters and receipts who wants them automatically separated from person to person conversation are not what Reflect is typically brought in for.
- What can HEY do that Reflect cannot?
- HEY covers The Screener, Imbox, Feed and Paper Trail, Reply Later stack, Focus and Reply mode. Reflect covers Bidirectional links, End-to-end encryption, AI assistant, Instant sync.
Answered from the vendors’ own pages
HEY: Can I use HEY with my existing Gmail address?
No. HEY provides its own hey.com email address; it is not a client layered over an existing Gmail or other account.
Reflect: Is there a free tier?
No. Reflect offers only a 14-day free trial before requiring $10/month (billed annually). There is no free plan.
SourceHEY: Is there a free plan?
No. HEY offers a trial but bills annually only, with no free tier and no month to month option for individuals.
Reflect: Does Reflect work offline?
Yes, editing and note-taking work offline on desktop. Mobile apps have offline limitations compared to the desktop experience.
SourceHEY: What is the Screener?
A feature that holds mail from any new sender until the user explicitly approves them, before it appears in the inbox at all.
Reflect: How secure is my data?
Reflect uses end-to-end encryption with XChaCha20-Poly1305. An independent audit by Doyensec found no vulnerabilities. However, audio for transcription and text sent to AI features are processed by OpenAI servers (retained 30 days per OpenAI policy).
SourceReflect: Can I export my notes?
Yes. Reflect allows export of your notes, though the primary export method involves using their web and iOS apps with standard export capabilities.
SourceRelated pages
Other head to heads
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- HEY vs Streaks
- HEY vs Alfred
- HEY vs Supernormal
- HEY vs Focus@Will
- HEY vs Focusmate
- HEY vs Todoist
- HEY vs Things 3
- HEY vs Brain.fm
- HEY vs Google Workspace
- HEY vs Akiflow
- HEY vs Fastmail
- HEY vs Rows
- HEY vs Samsung Food
- HEY vs Any.do
- HEY vs Forest
- HEY vs Tana
- HEY vs Capacities
- HEY vs DeskTime
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- HEY vs Bear Notes
- HEY vs AnyList
- HEY vs Bear
- HEY vs Foxit PDF Editor
- HEY vs TickTick
- HEY vs Day One
- HEY vs Hubstaff
- HEY vs Mealime
- Reflect vs Mimestream
- Reflect vs Spark Mail
- Reflect vs Streaks
- Reflect vs Alfred
- Reflect vs Supernormal
- Reflect vs Focus@Will
- Reflect vs Focusmate
- Reflect vs Todoist
- Reflect vs Things 3
- Reflect vs Brain.fm
- Reflect vs Google Workspace
- Reflect vs Akiflow
- Reflect vs Fastmail
- Reflect vs Rows
- Reflect vs Samsung Food
- Reflect vs Any.do
- Reflect vs Forest
- Reflect vs Tana
- Reflect vs Capacities
- Reflect vs DeskTime
- Reflect vs LibreOffice
- Reflect vs Bear Notes
- Reflect vs AnyList
- Reflect vs Bear
- Reflect vs Foxit PDF Editor
- Reflect vs TickTick
- Reflect vs Day One
- Reflect vs Hubstaff
- Reflect vs Mealime

