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Technology · head to head

Heap vs Restate

Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Free plan
Yes
Full reviewWebsite
Restate logo

Restate

Developer Tools

Durable execution engine in Rust with a free tier and low-latency workflows

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation; Restate the runtime is under a Business Source Licence rather than an open source licence, so building a competing managed offering on it is prohibited and some procurement functions will reject it on licence grounds alone.
  • They diverge on capability: Heap covers Autocapture, Restate covers Durable execution.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Heap and Restate actually diverge.

Attributes where Heap and Restate differ
AttributeHeapRestate
Pricing modelUnknownPer month by durable action count
PlatformsWeb, iOS, AndroidLinux, macOS, Web
CategoryTechnologyDeveloper Tools
Founded2013Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events

Only in Restate

  • Durable execution
  • Virtual objects
  • Single binary runtime
  • Multi-language SDKs
  • Workflows and sagas
  • Restate Cloud

What people use each for

The jobs each tool is most often brought in to do.

Heap

  • User behavior analysisnot Restate
  • Conversion optimizationnot Restate
  • Product adoptionnot Restate
  • Customer journey mappingnot Restate
  • A/B testing analysisnot Restate

Restate

  • Payment or order flows where a crash between two external API calls must not double-charge or lose the ordernot Heap
  • AI agent loops that call tools over minutes or hours and must survive a deployment mid-runnot Heap
  • Replacing hand-rolled retry, idempotency key and outbox code across a set of microservicesnot Heap
  • A small team that wants durable workflows without operating a Temporal cluster and its databasenot Heap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

Restate

  • The runtime is under a Business Source Licence rather than an open source licence, so building a competing managed offering on it is prohibited and some procurement functions will reject it on licence grounds alone.
  • Restate Cloud jumps from a free fifty thousand actions straight to 300 US dollars a month for twenty million, so a workload sitting at a few hundred thousand actions pays enterprise-shaped money for hobby-shaped volume.
  • It is a young project against Temporal’s established base, so hiring engineers who already know it is unrealistic and the answer to most questions is in the docs rather than on Stack Overflow.
  • The programming model requires structuring code around durable handlers and virtual objects, which is a genuine rewrite for existing services rather than a library you add.
  • The single-binary simplicity that makes small deployments cheap also means fewer operational knobs at very large scale than a system designed as separable components.

Pricing, plan by plan

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

Restate

Free
  • FreeFree
    • Fifty thousand durable actions per month
    • No credit card required
    • Community support
  • Starter$300/month
    • Twenty million actions per month
    • Two hundred actions per second, bursting to one thousand
    • Twenty GB storage
  • Pro$1000/month
    • Fifty million actions per month
    • Five hundred actions per second, bursting to two thousand
    • Fifty GB storage
  • Enterprise$undefined/year
    • Negotiated volume
    • Twenty-four seven P0 support
    • 99.99 per cent SLA

Which should you pick?

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Choose Restate if

  • You need durable execution.
  • You want to start without paying.
  • You work on Linux, macOS, Web.
  • You also want virtual objects.
Restate review

Questions people ask

Is Heap or Restate better?
Neither clearly leads. Heap starts at Free and Restate at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heap or Restate?
Heap starts at Free and Restate at Free.
Does Heap or Restate run on more platforms?
Heap runs on Web, iOS, Android. Restate runs on Linux, macOS, Web.
Can I use Heap for free?
Both have a free tier, so you can try either at no cost before committing.
What is Heap best used for?
Heap is most often used for user behavior analysis, conversion optimization, product adoption, customer journey mapping. Of those, user behavior analysis and conversion optimization are not what Restate is typically brought in for.
What can Heap do that Restate cannot?
Heap covers Autocapture, Retroactive analytics, Session replay, Funnel analysis. Restate covers Durable execution, Virtual objects, Single binary runtime, Multi-language SDKs.

Answered from the vendors’ own pages

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
Restate: Is Restate open source?

The SDKs are MIT. The runtime is under a Business Source Licence, which permits self-hosting but not offering it as a competing service.

Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
Restate: How does it compare with Temporal?

Same problem, different shape: one Rust binary with embedded storage instead of a server plus database plus workers, and lower per-step latency.

Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
Restate: Is there a free tier?

Yes, fifty thousand durable actions a month on Restate Cloud with no card required.

Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Restate: Which languages are supported?

TypeScript, Java, Kotlin, Go, Python and Rust.

Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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