Softwr

Customer Support · head to head

HappyFox vs Quo

HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite
Quo logo

Quo

Communication & Collaboration

Formerly OpenPhone

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Quo has a free tier, so it costs nothing to try first.
  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; Quo unlimited calling to US and Canadian numbers is subject to a Fair Usage Policy rather than being truly unlimited

Where they differ

Only the attributes on which HappyFox and Quo actually diverge.

Attributes where HappyFox and Quo differ
AttributeHappyFoxQuo
Starting price$29/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
CategoryCustomer SupportCommunication & Collaboration
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Only in Quo

Nothing recorded that HappyFox does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Quo
  • Managing internal and customer support requests in one queuenot Quo

Quo

No use cases recorded yet. See the Quo review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Quo

  • Unlimited calling to US and Canadian numbers is subject to a Fair Usage Policy rather than being truly unlimited
  • Starter tier's $15/user annual rate requires prepaying annually; monthly billing costs $19/user, about 27% more
  • The Sona AI agent automation credits are capped at 1,000 free per plan before additional usage is billed

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Quo

Free

No published plan breakdown. See the Quo review.

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Quo if

  • You want to start without paying.
Quo review

Questions people ask

Is HappyFox or Quo better?
Neither clearly leads. HappyFox starts at $29/month and Quo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Quo?
Quo has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Quo.
Does HappyFox or Quo run on more platforms?
HappyFox runs on Web, Ios, Android. Quo runs on Web.
Can I use Quo for free?
Yes. Quo has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Quo is typically brought in for.
What can HappyFox do that Quo cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management.
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Related pages

More on HappyFox

More on Quo

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