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Fashion & Apparel · head to head

Happy Returns vs Surefront

Happy Returns logo

Happy Returns

Fashion & Apparel

In-store and online returns solution

From
$150/month
Rated
-
Full reviewWebsite
Surefront logo

Surefront

Fashion & Apparel

Modern PLM for product teams at fashion brands

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.; Surefront the Internet Archive's capture of surefront.com on 12 July 2019 shows the domain was a parked BrandBucket listing for sale at $2,150 USD at that time, meaning any Surefront B2B product using this domain must date from after mid-2019.
  • They diverge on capability: Happy Returns covers In-store returns, Surefront covers Product information.

Where they differ

Only the attributes on which Happy Returns and Surefront actually diverge.

Attributes where Happy Returns and Surefront differ
AttributeHappy ReturnsSurefront
Starting price$150/month$300/month
PlatformsWeb, MobileWindows, Mac, Web
Founded20162015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion & Apparel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Happy Returns

  • In-store returns
  • Online returns
  • Label generation
  • Tracking
  • Shopify
  • WooCommerce
  • Encryption
  • Authentication

Only in Surefront

  • Product information
  • Task management
  • Collaboration
  • File management
  • Version control
  • Supplier portal
  • Slack
  • Google Workspace

Both cover

  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Happy Returns

  • Returns processingnot Surefront

Surefront

  • Team collaborationnot Happy Returns
  • Product developmentnot Happy Returns

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Happy Returns

  • The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.

Surefront

  • The Internet Archive's capture of surefront.com on 12 July 2019 shows the domain was a parked BrandBucket listing for sale at $2,150 USD at that time, meaning any Surefront B2B product using this domain must date from after mid-2019.

Pricing, plan by plan

Happy Returns

$150/month
  • Starter$150/month
    • Online returns
    • Basic integration
  • Full Service$300/month
    • In-store returns
    • Advanced features

Surefront

$300/month
  • Starter$300/month
    • Basic PLM
    • Team collaboration
  • Professional$700/month
    • Advanced features
    • Integration
  • Enterprise$undefined/month
    • Custom setup
    • Support

Which should you pick?

Choose Happy Returns if

  • You need in-store returns.
  • You work on Web, Mobile.
  • You also want online returns.
Happy Returns review

Choose Surefront if

  • You need product information.
  • You work on Windows, Mac, Web.
  • You also want task management.
Surefront review

Questions people ask

Is Happy Returns or Surefront better?
Neither clearly leads. Happy Returns starts at $150/month and Surefront at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Happy Returns or Surefront?
Happy Returns starts at $150/month and Surefront at $300/month.
Does Happy Returns or Surefront run on more platforms?
Happy Returns runs on Web, Mobile. Surefront runs on Windows, Mac, Web.
What is Happy Returns best used for?
Happy Returns is most often used for returns processing. Of those, returns processing is not what Surefront is typically brought in for.
What can Happy Returns do that Surefront cannot?
Happy Returns covers In-store returns, Online returns, Label generation, Tracking. Surefront covers Product information, Task management, Collaboration, File management. Both handle Cloud deployment, Web support, English language support.
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Related pages

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