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Gusto vs Mattermost

Gusto logo

Gusto

All industries

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
Mattermost logo

Mattermost

Communication & Collaboration

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales

Where they differ

Only the attributes on which Gusto and Mattermost actually diverge.

Attributes where Gusto and Mattermost differ
AttributeGustoMattermost
Starting price$49/monthOn request
Pricing modelUnknownquote
CategoryAll industriesCommunication & Collaboration
Founded2011Unknown

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in Mattermost

Nothing recorded that Gusto does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot Mattermost
  • Benefits administrationnot Mattermost
  • Tax compliancenot Mattermost
  • Employee onboardingnot Mattermost
  • Time trackingnot Mattermost

Mattermost

No use cases recorded yet. See the Mattermost review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose Mattermost if

Nothing in the data separates Mattermost from Gusto on the points above - pick on price and on how each one feels to use.

Mattermost review

Questions people ask

Is Gusto or Mattermost better?
Neither clearly leads. Gusto starts at $49/month and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or Mattermost?
Gusto starts at $49/month and Mattermost at On request.
Does Gusto or Mattermost run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what Mattermost is typically brought in for.
What can Gusto do that Mattermost cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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