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Documentation · head to head

Guidde vs Whatfix

Guidde logo

Guidde

Documentation

Turns a screen recording into a narrated step by step how to video and document

From
Free
Rated
-
Full reviewWebsite
Whatfix logo

Whatfix

LMS

In-application guidance and walkthroughs layered over enterprise software you did not build

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Guidde has a free tier, so it costs nothing to try first.
  • Each has a real cost: Guidde the Business tier is capped at five creators, so a support or enablement team of eight is forced to Enterprise and a quoted price, which is a steep and unadvertised cliff between 39 US dollars a creator and an unknown number.; Whatfix whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
  • They diverge on capability: Guidde covers Automatic step detection, Whatfix covers Interactive walkthroughs.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Guidde and Whatfix actually diverge.

Attributes where Guidde and Whatfix differ
AttributeGuiddeWhatfix
Starting priceFreeOn request
Pricing modelPer creator per monthquote
Free tierYesNo
PlatformsWeb, Chrome, Windows, macOSWeb, Windows, macOS, iOS, Android
CategoryDocumentationLMS

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Guidde

  • Automatic step detection
  • Dual output
  • Synthetic voiceover
  • Blur sensitive information
  • Brand kit
  • Export formats
  • Analytics
  • Multi language translation

Only in Whatfix

  • Interactive walkthroughs
  • Self-help widget
  • Smart tips and beacons
  • Mirror sandbox
  • Product Analytics
  • Desktop and mobile support
  • Content localisation
  • Segmentation

What people use each for

The jobs each tool is most often brought in to do.

Guidde

  • A customer support team producing how to articles for a help centre that need both a video and a written version without doing the work twicenot Whatfix
  • A software company documenting a release where the workflow changed and the old screenshots are now wrongnot Whatfix
  • An internal operations team writing standard operating procedures for tools that change often enough that hand written documentation is never currentnot Whatfix
  • A team where nobody will record voiceover, so synthetic narration is the only way the content gets published at allnot Whatfix

Whatfix

  • An ERP or CRM go-live where thousands of employees must change how they work and classroom training will not reach them allnot Guidde
  • Reducing support tickets on a system where the same five questions account for most of the help desk volumenot Guidde
  • Improving data quality by placing field-level guidance where users consistently enter the wrong valuenot Guidde
  • A regulated organisation that needs employees to practise a process in a simulated environment before touching production datanot Guidde

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Guidde

  • The Business tier is capped at five creators, so a support or enablement team of eight is forced to Enterprise and a quoted price, which is a steep and unadvertised cliff between 39 US dollars a creator and an unknown number.
  • Text to voice generation, the feature that removes the audio recording barrier that is the main reason to buy Guidde, is not available on Pro at all and requires the Business tier.
  • The free plan retains the Guidde watermark, so any customer facing use requires at least Pro, and the 25 video free allowance is really an evaluation window rather than a usable tier.
  • Automatic step detection is reliable on conventional web interfaces and degrades on canvas based, drag and drop or heavily dynamic applications, where the generated steps need substantial manual correction.
  • Translation, single sign on, content review workflows and PII redaction are all Enterprise only, which puts any regulated or multilingual organisation into a quoted contract regardless of team size.

Whatfix

  • Whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
  • Overlays are anchored to interface elements, so when the underlying vendor ships a UI change your guidance can break silently, and the user sees a walkthrough pointing at a button that has moved; ongoing content ownership is mandatory, not optional.
  • It masks poor interface design rather than fixing it, and organisations sometimes use it to avoid confronting a badly configured system, which leaves the underlying inefficiency in place and adds an annual licence to it.
  • Building good content is real work. A meaningful rollout takes weeks of authoring and testing per application, and the internal effort usually exceeds what the business case assumed.
  • Adding a JavaScript overlay to systems holding HR and financial data triggers a serious security review in regulated industries, and some organisations cannot get approval to inject third-party script into their ERP at all.

Pricing, plan by plan

Guidde

Free
  • FreeFree
    • Up to 25 how to videos
    • Basic recording and voiceover
    • Sharing via link
  • Pro$19/month
    • Per creator per month billed annually, 29 billed monthly
    • Unlimited videos
    • Watermark removed and brand kit applied
  • Business$39/month
    • Per creator per month billed annually, 59 billed monthly
    • Up to 5 creators only
    • Text to voice generation

Whatfix

On request
  • Whatfix$undefined/year
    • Annual contract priced by application and user volume
    • Each target application typically licensed separately
    • Mirror and Product Analytics sold as additional modules

Which should you pick?

Choose Guidde if

  • You need automatic step detection.
  • You want to start without paying.
  • You work on Web, Chrome, Windows, macOS.
  • You also want dual output.
Guidde review

Choose Whatfix if

  • You need interactive walkthroughs.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want self-help widget.
Whatfix review

Questions people ask

Is Guidde or Whatfix better?
Neither clearly leads. Guidde starts at Free and Whatfix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Guidde or Whatfix?
Guidde has a free tier; the other does not. Paid plans start at Free for Guidde and On request for Whatfix.
Does Guidde or Whatfix run on more platforms?
Guidde runs on Web, Chrome, Windows, macOS. Whatfix runs on Web, Windows, macOS, iOS, Android.
Can I use Guidde for free?
Yes. Guidde has a free tier, so you can try it without paying. Whatfix starts at On request.
What is Guidde best used for?
Guidde is most often used for a customer support team producing how to articles for a help centre that need both a video and a written version without doing the work twice, a software company documenting a release where the workflow changed and the old screenshots are now wrong, an internal operations team writing standard operating procedures for tools that change often enough that hand written documentation is never current, a team where nobody will record voiceover, so synthetic narration is the only way the content gets published at all. Of those, a customer support team producing how to articles for a help centre that need both a video and a written version without doing the work twice and a software company documenting a release where the workflow changed and the old screenshots are now wrong are not what Whatfix is typically brought in for.
What can Guidde do that Whatfix cannot?
Guidde covers Automatic step detection, Dual output, Synthetic voiceover, Blur sensitive information. Whatfix covers Interactive walkthroughs, Self-help widget, Smart tips and beacons, Mirror sandbox.

Answered from the vendors’ own pages

Guidde: How much does Guidde cost?

Free for up to 25 videos, Pro at 19 US dollars per creator per month billed annually or 29 monthly, Business at 39 annually or 59 monthly for up to five creators, and Enterprise quoted.

Whatfix: How much does Whatfix cost?

It is not published. Pricing is annual and scoped by application and user volume, with Mirror and Product Analytics as separate modules.

Guidde: Is there a creator limit?

Yes. Business is capped at five creators. Above that you are into Enterprise and a quoted price, which is the main pricing surprise for growing teams.

Whatfix: How does it compare with WalkMe?

Functionally similar. The commercial difference is that SAP acquired WalkMe in 2024, so non-SAP buyers increasingly shortlist Whatfix as the independent alternative.

Guidde: Do I need to record my voice?

No, and that is the point. Text to voice generation produces the narration, so it can be edited as text later. It requires the Business tier.

Whatfix: Does it require changes to the target application?

No. It works as an overlay injected via a browser extension or a script, which is why the security review matters more than the technical effort.

Guidde: Does it work on any application?

It works well on conventional web interfaces. Canvas based, drag and drop and heavily dynamic applications produce step detection that needs manual correction.

Whatfix: Will guidance break when the vendor updates the UI?

It can. Content needs an owner who monitors and repairs it after vendor releases.

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