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Cloud · head to head

Grafana Cloud vs Helm

Grafana Cloud logo

Grafana Cloud

Cloud

Composable observability platform

From
Free
Free plan
Yes
H

Helm

Developer Tools

The package manager for Kubernetes

From
Free
Free plan
Yes

The short version

  • Each has a real cost: Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills; Helm licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Grafana Cloud and Helm actually diverge.

Attributes where Grafana Cloud and Helm differ
AttributeGrafana CloudHelm
Pricing modelUnknownopen-source
PlatformsWeb (Chrome, Edge, Firefox, Safari), APIWeb
CategoryCloudDeveloper Tools
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Only in Helm

Nothing recorded that Grafana Cloud does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Grafana Cloud

  • Infrastructure monitoringnot Helm
  • Application monitoringnot Helm
  • Log aggregationnot Helm
  • Distributed tracingnot Helm

Helm

  • Kubernetes package manager and deployment toolnot Grafana Cloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Helm

  • Licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Contributors must sign commits under the Developer Certificate of Origin to have them accepted, per helm.sh, a process requirement not all Kubernetes tools impose

Pricing, plan by plan

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Helm

Free

No published plan breakdown. See the Helm review.

Which should you pick?

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.

Choose Helm if

  • You want to start without paying.

Questions people ask

Is Grafana Cloud or Helm better?
Neither clearly leads. Grafana Cloud starts at Free and Helm at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grafana Cloud or Helm?
Grafana Cloud starts at Free and Helm at Free.
Does Grafana Cloud or Helm run on more platforms?
Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API. Helm runs on Web.
Can I use Grafana Cloud for free?
Both have a free tier, so you can try either at no cost before committing.
What is Grafana Cloud best used for?
Grafana Cloud is most often used for infrastructure monitoring, application monitoring, log aggregation, distributed tracing. Of those, infrastructure monitoring and application monitoring are not what Helm is typically brought in for.
What can Grafana Cloud do that Helm cannot?
Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces.

Answered from the vendors’ own pages

Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Helm: How much does Helm cost?

Helm is free and open-source. It is a graduated project in the Cloud Native Computing Foundation (CNCF) with no commercial pricing model.

Source
Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source
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