Software · head to head
Gong vs Zeplin
The short version
- Only Zeplin has a free tier, so it costs nothing to try first.
- Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Zeplin the free plan is limited to 1 project and 100 screens and works only in a personal workspace
- They diverge on capability: Gong covers Call recording, Zeplin covers Design specs.
Where they differ
Only the attributes on which Gong and Zeplin actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Zoom
Only in Zeplin
- Design specs
- Asset export
- Code snippets
- Design tokens
- Comments
- Version control
- Handoff workflow
- Accessibility checks
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Gong
- Call analysisnot Zeplin
- Deal forecastingnot Zeplin
- Sales coachingnot Zeplin
- Win/loss analysisnot Zeplin
Zeplin
- Handing off design specs from Figma or Sketch to developersnot Gong
- Sharing screens, assets and style guides with an engineering teamnot Gong
- Reviewing and commenting on design versionsnot Gong
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Zeplin
- The free plan is limited to 1 project and 100 screens and works only in a personal workspace
- Free plan AI reviews are capped at 3 per week
- Role based permissions require the Advanced plan or higher
- Single sign on, multi factor authentication, activity logs and invoiced billing are Enterprise only
- Priority 24 hour support is Enterprise only
- Basic plan caps screens at 1,000 per project and is priced per project rather than per seat
- Enterprise pricing is by quote with no published rate
Pricing, plan by plan
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Zeplin
Free- FreeFree
- 1 project
- 1 workspace
- Basic specs
- Starter$19/month
- Unlimited projects
- Multiple workspaces
- Advanced specs
- Professional$49/month
- Everything in Starter
- Team collaboration
- Admin controls
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Choose Zeplin if
- You need design specs.
- You want to start without paying.
- You work on Web, Desktop, Mobile.
- You also want asset export.
Questions people ask
- Is Gong or Zeplin better?
- Neither clearly leads. Gong starts at $1600/user-per-year and Zeplin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gong or Zeplin?
- Zeplin has a free tier; the other does not. Paid plans start at $1600/user-per-year for Gong and Free for Zeplin.
- Does Gong or Zeplin run on more platforms?
- Gong runs on Web, Cloud-based SaaS. Zeplin runs on Web, Desktop, Mobile.
- Can I use Zeplin for free?
- Yes. Zeplin has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
- What is Gong best used for?
- Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Zeplin is typically brought in for.
- What can Gong do that Zeplin cannot?
- Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Zeplin covers Design specs, Asset export, Code snippets, Design tokens. Both handle Slack.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
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