Business Intelligence · head to head
Glassbox vs Nansen
The short version
- Each has a real cost: Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume; Nansen no pricing published on public pages; pricing details require app login
- They diverge on capability: Glassbox covers Session Replay, Nansen covers Wallet Labels.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Glassbox and Nansen actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Glassbox
- Session Replay
- Struggle Detection
- Journey Mapping
- AI Insights
- Voice of Customer
- Adobe Analytics
- Google Analytics
- Salesforce
Only in Nansen
- Wallet Labels
- Smart Money Tracking
- Token God Mode
- NFT Paradise
- DeFi Analytics
- Multi-chain
- API
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Glassbox
- User experience analysisnot Nansen
- Bug reproductionnot Nansen
- Conversion optimizationnot Nansen
- Customer journey mappingnot Nansen
- Usability testingnot Nansen
Nansen
- Analyticsnot Glassbox
- On Chainnot Glassbox
- Researchnot Glassbox
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Glassbox
- No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
Nansen
- No pricing published on public pages; pricing details require app login
Pricing, plan by plan
Glassbox
On request- CustomFree
- Full Platform
- Mobile Analytics
- Enterprise Support
Nansen
$150/month- Pioneer$150/month
- Smart Money
- Token Flows
- NFT analytics
- Standard$750/month
- All Pioneer features
- API access
- Advanced queries
Which should you pick?
Choose Glassbox if
- You need session replay.
- You work on Web, Mobile, Hybrid.
- You also want struggle detection.
Questions people ask
- Is Glassbox or Nansen better?
- Neither clearly leads. Glassbox starts at On request and Nansen at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Glassbox or Nansen?
- Glassbox starts at On request and Nansen at $150/month.
- Does Glassbox or Nansen run on more platforms?
- Glassbox runs on Web, Mobile, Hybrid. Nansen runs on Web.
- What is Glassbox best used for?
- Glassbox is most often used for user experience analysis, bug reproduction, conversion optimization, customer journey mapping. Of those, user experience analysis and bug reproduction are not what Nansen is typically brought in for.
- What can Glassbox do that Nansen cannot?
- Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. Nansen covers Wallet Labels, Smart Money Tracking, Token God Mode, NFT Paradise. Both handle Web support.
Answered from the vendors’ own pages
Glassbox: How much does Glassbox cost?
Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.
SourceNansen: How much does Nansen cost?
Nansen does not publish pricing on its public website. The site mentions 'Low Fees, Optimized Pricing' and references a tier system that 'unlocks lower fees' through platform activity, but specific costs require logging into the Nansen app to view.
SourceGlassbox: Does Glassbox offer add-ons for specific industries?
Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.
SourceNansen: What pricing model does Nansen use?
Nansen uses a tier-based fee structure where users accumulate Stack Points through trading activity to climb tiers and unlock reduced fees. Exact fee percentages and tier thresholds are not disclosed on the public website.
SourceRelated pages
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