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Business Intelligence · head to head

Glassbox vs Nansen

Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Nansen logo

Nansen

Crypto

Blockchain analytics for smart money

From
$150/month
Rated
-

The short version

  • Each has a real cost: Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume; Nansen no pricing published on public pages; pricing details require app login
  • They diverge on capability: Glassbox covers Session Replay, Nansen covers Wallet Labels.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Glassbox and Nansen actually diverge.

Attributes where Glassbox and Nansen differ
AttributeGlassboxNansen
Starting priceOn request$150/month
PlatformsWeb, Mobile, HybridWeb
CategoryBusiness IntelligenceCrypto
Founded20102019

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • Salesforce

Only in Nansen

  • Wallet Labels
  • Smart Money Tracking
  • Token God Mode
  • NFT Paradise
  • DeFi Analytics
  • Multi-chain
  • API

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Glassbox

  • User experience analysisnot Nansen
  • Bug reproductionnot Nansen
  • Conversion optimizationnot Nansen
  • Customer journey mappingnot Nansen
  • Usability testingnot Nansen

Nansen

  • Analyticsnot Glassbox
  • On Chainnot Glassbox
  • Researchnot Glassbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Nansen

  • No pricing published on public pages; pricing details require app login

Pricing, plan by plan

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Nansen

$150/month
  • Pioneer$150/month
    • Smart Money
    • Token Flows
    • NFT analytics
  • Standard$750/month
    • All Pioneer features
    • API access
    • Advanced queries

Which should you pick?

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.

Choose Nansen if

  • You need wallet labels.
  • You also want smart money tracking.

Questions people ask

Is Glassbox or Nansen better?
Neither clearly leads. Glassbox starts at On request and Nansen at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Glassbox or Nansen?
Glassbox starts at On request and Nansen at $150/month.
Does Glassbox or Nansen run on more platforms?
Glassbox runs on Web, Mobile, Hybrid. Nansen runs on Web.
What is Glassbox best used for?
Glassbox is most often used for user experience analysis, bug reproduction, conversion optimization, customer journey mapping. Of those, user experience analysis and bug reproduction are not what Nansen is typically brought in for.
What can Glassbox do that Nansen cannot?
Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. Nansen covers Wallet Labels, Smart Money Tracking, Token God Mode, NFT Paradise. Both handle Web support.

Answered from the vendors’ own pages

Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
Nansen: How much does Nansen cost?

Nansen does not publish pricing on its public website. The site mentions 'Low Fees, Optimized Pricing' and references a tier system that 'unlocks lower fees' through platform activity, but specific costs require logging into the Nansen app to view.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
Nansen: What pricing model does Nansen use?

Nansen uses a tier-based fee structure where users accumulate Stack Points through trading activity to climb tiers and unlock reduced fees. Exact fee percentages and tier thresholds are not disclosed on the public website.

Source
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