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Crypto · head to head

Etherscan vs Glassbox

Etherscan logo

Etherscan

Crypto

The Ethereum blockchain explorer

From
Free
Rated
-
Full reviewWebsite
Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Etherscan has a free tier, so it costs nothing to try first.
  • Each has a real cost: Etherscan the free API plan is capped at 3 calls per second and 100,000 calls per day; Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
  • They diverge on capability: Etherscan covers Block Explorer, Glassbox covers Session Replay.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Etherscan and Glassbox actually diverge.

Attributes where Etherscan and Glassbox differ
AttributeEtherscanGlassbox
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, ApiWeb, Mobile, Hybrid
CategoryCryptoBusiness Intelligence
Founded20152010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Etherscan

  • Block Explorer
  • Transaction Tracking
  • Token Tracker
  • Contract Verification
  • Gas Tracker
  • Ethereum mainnet
  • Testnets
  • Api support

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Etherscan

  • Looking up Ethereum transactions, addresses and token transfers in a block explorernot Glassbox
  • Reading and verifying deployed smart contract source codenot Glassbox
  • Pulling on-chain data into an application through the explorer APInot Glassbox

Glassbox

  • User experience analysisnot Etherscan
  • Bug reproductionnot Etherscan
  • Conversion optimizationnot Etherscan
  • Customer journey mappingnot Etherscan
  • Usability testingnot Etherscan

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Etherscan

  • The free API plan is capped at 3 calls per second and 100,000 calls per day
  • The free plan requires attribution and covers only selected chains rather than all supported chains
  • API Pro endpoints are withheld below the Standard plan at $199 per month
  • The $49 per month Lite plan raises the rate limit to only 5 calls per second and keeps the same 100,000 calls per day as the free tier
  • Rate limits top out at 30 calls per second even on the $899 per month Pro Plus plan
  • The Address Metadata endpoint requires Pro Plus at $899 per month and is limited to one app license
  • Metadata CSV export and dedicated support are only in Metadata Enterprise, which is quoted by contact with no published price
  • The 10% and 15% discounts apply only to quarterly and yearly prepayment

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Pricing, plan by plan

Etherscan

Free
  • FreeFree
    • 3 calls per second rate limit
    • Up to 100,000 API calls per day
    • Selected chains with 90% coverage
  • Lite$49/month
    • 5 calls per second rate limit
    • Up to 100,000 API calls per day
    • All supported chains with community endpoints
  • Standard$199/month
    • 10 calls per second rate limit
    • Up to 200,000 API calls per day
    • API Pro endpoints access
  • Advanced$299/month
    • 20 calls per second rate limit
    • Up to 500,000 API calls per day

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Which should you pick?

Choose Etherscan if

  • You need block explorer.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want transaction tracking.
Etherscan review

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Questions people ask

Is Etherscan or Glassbox better?
Neither clearly leads. Etherscan starts at Free and Glassbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Etherscan or Glassbox?
Etherscan has a free tier; the other does not. Paid plans start at Free for Etherscan and On request for Glassbox.
Does Etherscan or Glassbox run on more platforms?
Etherscan runs on Web, Api. Glassbox runs on Web, Mobile, Hybrid.
Can I use Etherscan for free?
Yes. Etherscan has a free tier, so you can try it without paying. Glassbox starts at On request.
What is Etherscan best used for?
Etherscan is most often used for looking up ethereum transactions, addresses and token transfers in a block explorer, reading and verifying deployed smart contract source code, pulling on-chain data into an application through the explorer api. Of those, looking up ethereum transactions, addresses and token transfers in a block explorer and reading and verifying deployed smart contract source code are not what Glassbox is typically brought in for.
What can Etherscan do that Glassbox cannot?
Etherscan covers Block Explorer, Transaction Tracking, Token Tracker, Contract Verification. Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. Both handle Web support.

Answered from the vendors’ own pages

Etherscan: Is Etherscan API free to use?

Etherscan offers a free plan with a 3 calls per second rate limit and up to 100,000 API calls per day. The free tier provides access to selected chains with 90% coverage and requires attribution. Additional premium plans start at $49 per month.

Source
Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
Etherscan: What are Etherscan's rate limits?

Etherscan provides different rate limits based on plan: Free plan allows 3 calls per second, Lite allows 5 calls per second, Standard allows 10 calls per second, Advanced and Professional allow 20-30 calls per second, and Pro Plus allows 30 calls per second with up to 1,500,000 API calls per day.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
Etherscan: Can I get a refund for Etherscan API payments?

No. Etherscan explicitly states that all payments made are non-refundable. Accounts are activated within 24 hours for API Pro accounts, and auto-renewal is enabled by default through Stripe.

Source
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