Softwr

Software · head to head

FullStory vs Network for Good

FullStory logo

FullStory

Software

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
Network for Good logo

Network for Good

Software

Fundraising software for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Network for Good network for Good is now sold as Bonterra Network for Good, and Bonterra's own fundraising and engagement pricing page publishes no figure for it
  • They diverge on capability: FullStory covers Session replay, Network for Good covers Online donations.

Where they differ

Only the attributes on which FullStory and Network for Good actually diverge.

Attributes where FullStory and Network for Good differ
AttributeFullStoryNetwork for Good
Starting priceFreeOn request
Pricing modelquotesubscription
Free tierYesNo
PlatformsWeb, MobileWeb, Mobile-responsive
Founded20142000

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Network for Good

  • Online donations
  • Donor management
  • Peer-to-peer campaigns
  • Email marketing
  • Analytics
  • Stripe
  • PayPal
  • Mailchimp

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Network for Good
  • Bug reproductionnot Network for Good
  • Conversion optimizationnot Network for Good
  • Customer supportnot Network for Good
  • Product developmentnot Network for Good

Network for Good

  • Business operationsnot FullStory
  • Productivitynot FullStory
  • Automationnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Network for Good

  • Network for Good is now sold as Bonterra Network for Good, and Bonterra's own fundraising and engagement pricing page publishes no figure for it

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Network for Good

On request
  • Essential$70/month
    • Online donations
    • Donor management
  • Professional$150/month
    • Peer-to-peer campaigns
    • Email marketing
    • Reports

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose Network for Good if

  • You need online donations.
  • You work on Web, Mobile-responsive.
  • You also want donor management.
Network for Good review

Questions people ask

Is FullStory or Network for Good better?
Neither clearly leads. FullStory starts at Free and Network for Good at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Network for Good?
FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for Network for Good.
Does FullStory or Network for Good run on more platforms?
FullStory runs on Web, Mobile. Network for Good runs on Web, Mobile-responsive.
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. Network for Good starts at On request.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Network for Good is typically brought in for.
What can FullStory do that Network for Good cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Network for Good covers Online donations, Donor management, Peer-to-peer campaigns, Email marketing. Both handle Salesforce.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on FullStory

More on Network for Good

Keep looking

Other head to heads