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FullStory vs GiveWP

FullStory logo

FullStory

Software

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
GiveWP logo

GiveWP

Software

WordPress donation plugin for nonprofits

From
$199/year
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; GiveWP recurring donations and fee recovery only available in Pro and Elite tiers; Essentials tier ($199/year) limited to one-time donations
  • They diverge on capability: FullStory covers Session replay, GiveWP covers Donation forms.

Where they differ

Only the attributes on which FullStory and GiveWP actually diverge.

Attributes where FullStory and GiveWP differ
AttributeFullStoryGiveWP
Starting priceFree$199/year
Pricing modelquotesubscription
Free tierYesNo
PlatformsWeb, MobileWordPress plugin (self-hosted on WordPress sites)
Founded20142012

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in GiveWP

  • Donation forms
  • Recurring donations
  • Donor management
  • Fundraising campaigns
  • Stripe
  • PayPal
  • Mailchimp
  • WordPress support

Both cover

  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot GiveWP
  • Bug reproductionnot GiveWP
  • Conversion optimizationnot GiveWP
  • Customer supportnot GiveWP
  • Product developmentnot GiveWP

GiveWP

  • WordPress-hosted nonprofits managing donors with self-hosted data (no third-party donor database)not FullStory
  • Organisations needing text-to-give and multi-gateway payment processing (Stripe, PayPal, Square, Apple Pay, Google Pay)not FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

GiveWP

  • Recurring donations and fee recovery only available in Pro and Elite tiers; Essentials tier ($199/year) limited to one-time donations
  • Email marketing integrations (Mailchimp, Constant Contact, Salesforce) require Pro tier or higher
  • Peer-to-peer fundraising only available in Elite tier ($599/year); not in lower tiers

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

GiveWP

$199/year

No published plan breakdown. See the GiveWP review.

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose GiveWP if

  • You need donation forms.
  • You work on WordPress plugin (self-hosted on WordPress sites).
  • You also want recurring donations.
GiveWP review

Questions people ask

Is FullStory or GiveWP better?
Neither clearly leads. FullStory starts at Free and GiveWP at $199/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or GiveWP?
FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and $199/year for GiveWP.
Does FullStory or GiveWP run on more platforms?
FullStory runs on Web, Mobile. GiveWP runs on WordPress plugin (self-hosted on WordPress sites).
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. GiveWP starts at $199/year.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what GiveWP is typically brought in for.
What can FullStory do that GiveWP cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. GiveWP covers Donation forms, Recurring donations, Donor management, Fundraising campaigns. Both handle Zapier.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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