Softwr

Nonprofit & Fundraising · head to head

FullStory vs Galaxy Digital

FullStory logo

FullStory

Nonprofit & Fundraising

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
Galaxy Digital logo

Galaxy Digital

Nonprofit & Fundraising

Digital marketing platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Galaxy Digital volunteer-focused tool, not a general-purpose social media management platform
  • They diverge on capability: FullStory covers Session replay, Galaxy Digital covers Email marketing.

Where they differ

Only the attributes on which FullStory and Galaxy Digital actually diverge.

Attributes where FullStory and Galaxy Digital differ
AttributeFullStoryGalaxy Digital
Starting priceFreeOn request
Pricing modelquotesubscription
Free tierYesNo
PlatformsWeb, MobileWeb, Mobile-responsive
CategoryUnknownNonprofit & Fundraising
Founded20142009

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Galaxy Digital

  • Email marketing
  • Social media management
  • Online advertising
  • Analytics
  • Automation
  • Facebook
  • Instagram
  • Mailchimp

Both cover

  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Galaxy Digital
  • Bug reproductionnot Galaxy Digital
  • Conversion optimizationnot Galaxy Digital
  • Customer supportnot Galaxy Digital
  • Product developmentnot Galaxy Digital

Galaxy Digital

  • Business operationsnot FullStory
  • Productivitynot FullStory
  • Automationnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Galaxy Digital

  • Volunteer-focused tool, not a general-purpose social media management platform
  • Enterprise-only pricing model with custom quotes
  • Acquired by Better Impact, creating transition uncertainty for existing customers

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Galaxy Digital

On request
  • Starter$99/month
    • Email marketing
    • Basic social media
  • Professional$299/month
    • Advanced analytics
    • Social media management
    • Automation

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose Galaxy Digital if

  • You need email marketing.
  • You work on Web, Mobile-responsive.
  • You also want social media management.
Galaxy Digital review

Questions people ask

Is FullStory or Galaxy Digital better?
Neither clearly leads. FullStory starts at Free and Galaxy Digital at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Galaxy Digital?
FullStory has a free tier; the other does not. Paid plans start at Free for FullStory and On request for Galaxy Digital.
Does FullStory or Galaxy Digital run on more platforms?
FullStory runs on Web, Mobile. Galaxy Digital runs on Web, Mobile-responsive.
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. Galaxy Digital starts at On request.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Galaxy Digital is typically brought in for.
What can FullStory do that Galaxy Digital cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Galaxy Digital covers Email marketing, Social media management, Online advertising, Analytics. Both handle Zapier.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
Galaxy Digital: What does Galaxy Digital's Get Connected do?

Get Connected is a volunteer management platform that helps nonprofits recruit, schedule, track, and report on volunteer engagement at scale through centralized scheduling and impact reporting.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
Galaxy Digital: Does Get Connected integrate with social media platforms?

Yes. Get Connected includes social media integration with quick-share icons and direct posting to volunteers' social networks, plus live infographic-style impact reporting shareable on social media.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
Galaxy Digital: What is the current status of Galaxy Digital?

Get Connected by Galaxy Digital was acquired by and is now part of Better Impact, which continues to provide the volunteer management and social media integration services.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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