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Software · head to head

Hotjar vs Network for Good

H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite
Network for Good logo

Network for Good

Software

Fundraising software for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Hotjar has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; Network for Good network for Good is now sold as Bonterra Network for Good, and Bonterra's own fundraising and engagement pricing page publishes no figure for it
  • They diverge on capability: Hotjar covers Heatmaps, Network for Good covers Online donations.

Where they differ

Only the attributes on which Hotjar and Network for Good actually diverge.

Attributes where Hotjar and Network for Good differ
AttributeHotjarNetwork for Good
Starting priceFreeOn request
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWebWeb, Mobile-responsive
Founded20142000

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

Only in Network for Good

  • Online donations
  • Donor management
  • Peer-to-peer campaigns
  • Email marketing
  • Analytics
  • Stripe
  • PayPal
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Hotjar

  • User behavior analysisnot Network for Good
  • Conversion optimizationnot Network for Good
  • UX researchnot Network for Good
  • Customer feedbacknot Network for Good
  • Usability testingnot Network for Good

Network for Good

  • Business operationsnot Hotjar
  • Productivitynot Hotjar
  • Automationnot Hotjar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Network for Good

  • Network for Good is now sold as Bonterra Network for Good, and Bonterra's own fundraising and engagement pricing page publishes no figure for it

Pricing, plan by plan

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Network for Good

On request
  • Essential$70/month
    • Online donations
    • Donor management
  • Professional$150/month
    • Peer-to-peer campaigns
    • Email marketing
    • Reports

Which should you pick?

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Choose Network for Good if

  • You need online donations.
  • You work on Web, Mobile-responsive.
  • You also want donor management.
Network for Good review

Questions people ask

Is Hotjar or Network for Good better?
Neither clearly leads. Hotjar starts at Free and Network for Good at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotjar or Network for Good?
Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for Network for Good.
Does Hotjar or Network for Good run on more platforms?
Hotjar runs on Web. Network for Good runs on Web, Mobile-responsive.
Can I use Hotjar for free?
Yes. Hotjar has a free tier, so you can try it without paying. Network for Good starts at On request.
What is Hotjar best used for?
Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Network for Good is typically brought in for.
What can Hotjar do that Network for Good cannot?
Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. Network for Good covers Online donations, Donor management, Peer-to-peer campaigns, Email marketing.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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Related pages

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