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Cybersecurity · head to head

Frontegg vs Zencity

Frontegg logo

Frontegg

Cybersecurity

Customer identity and access management platform for SaaS applications

From
Free
Free plan
Yes
Full reviewWebsite
Zencity logo

Zencity

Government

Resident sentiment analysis combining organic social listening with representative surveys

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Frontegg has a free tier, so it costs nothing to try first.
  • Each has a real cost: Frontegg detailed per-unit pricing beyond the free tier is not published, requiring use of an online calculator or sales contact to estimate costs.; Zencity social listening is structurally biased toward residents who post, so a city using the listening product without the survey product will consistently mistake volume for consensus.
  • They diverge on capability: Frontegg covers Hosted login, Zencity covers Organic social listening.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Frontegg and Zencity actually diverge.

Attributes where Frontegg and Zencity differ
AttributeFronteggZencity
Starting priceFreeOn request
Pricing modelusage-basedquote
Free tierYesNo
Platformsweb, apiWeb
CategoryCybersecurityGovernment

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Frontegg

  • Hosted login
  • Enterprise SSO/SCIM
  • Multi-tenant organizations
  • Custom domains
  • M2M tokens
  • Fraud protection

Only in Zencity

  • Organic social listening
  • Representative surveys
  • Community trust surveys
  • Topic and sentiment analysis
  • Service request integration
  • Leadership reporting

What people use each for

The jobs each tool is most often brought in to do.

Frontegg

  • Adding enterprise SSO/SCIM to a B2B SaaS productnot Zencity
  • Multi-tenant customer identity managementnot Zencity
  • White-labeled, custom-domain login experiencesnot Zencity
  • Securing AI agent access to a SaaS product via Agen.conot Zencity

Zencity

  • A city manager deciding whether a social media outcry reflects a representative viewnot Frontegg
  • A police department measuring community trust with a sampled instrument rather than complaint volumenot Frontegg
  • A communications team wanting early warning on a service issue before it reaches councilnot Frontegg
  • A council needing resident input on a policy without running its own survey operationnot Frontegg

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Frontegg

  • Detailed per-unit pricing beyond the free tier is not published, requiring use of an online calculator or sales contact to estimate costs.
  • Advanced fraud protection and multiple environments are Enterprise-only, unavailable on the Pay As You Go plan.
  • The 7,500 free monthly active users is comparatively modest next to some competitors' free tiers.
  • As a broader CIAM platform, it can be more complex to integrate than lighter-weight developer-first auth tools for smaller apps.

Zencity

  • Social listening is structurally biased toward residents who post, so a city using the listening product without the survey product will consistently mistake volume for consensus.
  • Government analysis of residents' public speech, particularly by police departments, has drawn civil liberties criticism and records request scrutiny in United States cities, and agencies need a public answer ready before signing.
  • Sentiment classification of local slang, sarcasm and non English posts is imperfect, and a misclassified theme presented in a leadership briefing can be acted on before anyone checks the underlying posts.
  • Survey sample sizes at neighbourhood level are often small, so the district level breakdowns that councils most want are the least reliable numbers in the report.
  • It reports on opinion without connecting to service delivery systems, so acting on a finding remains a separate manual process in whatever operational software the agency runs.

Pricing, plan by plan

Frontegg

Free
  • Pay As You GoFree
    • 7,500 monthly active users included
    • 5 enterprise connections (SSO/SCIM)
    • Unlimited organizations
  • Enterprise$undefined/month
    • Custom pricing
    • Multiple environments
    • Advanced fraud protection

Zencity

On request
  • Zencity$undefined/year
    • Quoted annually by population served and module scope
    • Survey programmes priced separately from the listening platform
    • Police community trust surveying sold as its own line

Which should you pick?

Choose Frontegg if

  • You need hosted login.
  • You want to start without paying.
  • You work on web, api.
  • You also want enterprise sso/scim.
Frontegg review

Choose Zencity if

  • You need organic social listening.
  • You also want representative surveys.
Zencity review

Questions people ask

Is Frontegg or Zencity better?
Neither clearly leads. Frontegg starts at Free and Zencity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Frontegg or Zencity?
Frontegg has a free tier; the other does not. Paid plans start at Free for Frontegg and On request for Zencity.
Does Frontegg or Zencity run on more platforms?
Frontegg runs on web, api. Zencity runs on Web.
Can I use Frontegg for free?
Yes. Frontegg has a free tier, so you can try it without paying. Zencity starts at On request.
What is Frontegg best used for?
Frontegg is most often used for adding enterprise sso/scim to a b2b saas product, multi-tenant customer identity management, white-labeled, custom-domain login experiences, securing ai agent access to a saas product via agen.co. Of those, adding enterprise sso/scim to a b2b saas product and multi-tenant customer identity management are not what Zencity is typically brought in for.
What can Frontegg do that Zencity cannot?
Frontegg covers Hosted login, Enterprise SSO/SCIM, Multi-tenant organizations, Custom domains. Zencity covers Organic social listening, Representative surveys, Community trust surveys, Topic and sentiment analysis.

Answered from the vendors’ own pages

Frontegg: What does Frontegg cost?

Frontegg's Pay As You Go plan is free up to 7,500 monthly active users, after which pricing scales with users, enterprise connections and M2M tokens via an online calculator; Enterprise pricing is custom.

Source
Zencity: Is this surveillance of residents?

It analyses publicly posted content and aggregated survey responses rather than private accounts, but the distinction has been contested publicly, especially for police use. Prepare an explanation before procurement.

Frontegg: Is there a free plan and what are its limits?

Yes, the free Pay As You Go plan includes 7,500 monthly active users, 5 enterprise SSO/SCIM connections, unlimited organizations, and a custom domain.

Source
Zencity: Why pair listening with surveys?

Because the people who post are not representative of the people who live there. The gap between the two datasets is often the most useful output.

Frontegg: How is usage metered?

Pricing is consumption-based, driven by monthly active users, monthly enterprise connections (SSO/SCIM), and monthly M2M tokens, with customers paying only for usage beyond the free 7,500-user threshold.

Source
Zencity: What did Zencity acquire?

Elucd, in 2021, which brought community trust survey methodology used with police departments.

Zencity: Can residents find out what our city bought?

Yes. These are public contracts and several have been obtained and published through records requests.

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